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Updating app

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‎01-06-2019 07:27 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎01-06-2019 07:27 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

When I try to pair my charge2 to my phone, it keeps asking me to update the app. I have tried deleting the app from my phone & reinstalling it, but the same problems occurs. Any help would be appreciated

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‎01-06-2019 07:36

‎01-06-2019 07:36

Are you sure it is asking you to update the app and not the tracker's firmware?

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