Upset

[SunsetRunner]

hi all, first, I’m a little upset with the way Fitbit handles customer service. You have to dig deep and join this forum to TRY to get any answers. Not good.

Give  us an email for service.

2nd, I bought a Charge 3 for Christmas 2019. Everything was good for about 6 months then the screen pixels started to fail. Now here we are almost 1 year in and almost all the pixels on the screen are gone. Very disappointed because it seems the watches don’t last any longer then 1 year.  If they only last a year you should tell people so they don’t waste their money on this crap. 

[Odyssey13]

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[SunsetRunner]

Thanks for taking the time to answer.

No one from support? No email? I don’t tweet.

Thanks again

Moving Forward !!!