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Wont recognize new phone

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‎09-13-2019 13:40 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

‎09-13-2019 13:40 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

I changed phones & now my fitbit app will not recognize the new phone. I tried to uninstall & reinstall but it still will not sync

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‎09-13-2019 16:39

‎09-13-2019 16:39

What phone do you have now? Check the list on this page to make sure the new phone is supported:

https://help.fitbit.com/articles/en_US/Help_article/2315

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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