02-23-2020
21:12
- last edited on
09-08-2020
10:23
by
MatthewFitbit
02-23-2020
21:12
- last edited on
09-08-2020
10:23
by
MatthewFitbit
I bought a new fitbit versa and handed down my fitbit charge 2 to my kid. Problem is, the time is wrong, and they are too young for their own app. It is just used as a pedometer predominately now but with the time wrong by 3 hours, its not helpful. Can i change the time on it?
02-23-2020 21:44
02-23-2020 21:44
A child under 12 is not allowed to have their own Fitbit account. It can only be in a family account, and only an Ace or Ace 2.
If you have a Charge 2 with the time wrong, the only way to correct the time is to create another adult account with a different email and set up the Charge 2 there. The first time it syncs, it will correct the time. At that point, it is up to you what you do with it.
02-24-2020 01:29
02-24-2020 01:29