03-08-2020
12:57
- last edited on
09-06-2020
19:41
by
MatthewFitbit
03-08-2020
12:57
- last edited on
09-06-2020
19:41
by
MatthewFitbit
hello,
a couple of weeks ago my charge hr consistently failing to record activity.
details:
* i start a new run in the fitbit app (ios)
* when i am about to finish everything looks fine. it got correct time, pace and distance on the screen
* i stop the activity on the screen
* the activity shows up with the correct time spent, but starting time an hour to early, just a few hundred meters of distance and "not enough data available" for everything else except the map which correctly reflects the run
* a little bit later i get an automatically detected entry of a run during the correct time with available and correct data (but no map data, naturally)
i have restarted the charge hr several times to no effect.
anything else i can try?
03-08-2020 17:09
03-08-2020 17:09
I’m also having similar issues. I just started the couch to 5k yesterday and I’m disappointed it’s not tracking properly on my Fitbit!