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‎09-29-2019 11:44 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎09-29-2019 11:44 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

hi I'm in NZ and weve just had daylight savings on Sat night/Sun morning. yesterday when I woke up my fitbit was fine and had reset overnight as usual. ive just woken up this morning (Mon) and it hasn't and its still showing all my steps from yesterday. ive tried plugging it into the charger and holding down the button for 4secs and it wont reset. ive tried it a few times now. Any ideas how else I can reset it without losing all my data ? Thanks.

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‎09-29-2019 14:42

‎09-29-2019 14:42

Sometimes it tales an extra day or 2 to adjust to or from daylight savings time.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎09-29-2019 15:36

In response to JohnnyRow

‎09-29-2019 15:36

Thx! Ive tried resetting it so many times by following the instructions and even re-syncing and nothing has worked so will hopefully come right soon


Sent from my Samsung Galaxy smartphone.
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