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Can't pair bluetooth

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‎10-11-2019 16:40

‎10-11-2019 16:40

I have Inspire and Inspire HD my Bluetooth on my old Samsung S9 worked fine. Now that I have gotten a new phone a Nkte 10 plus the Bluetooth has not worked right. Every time I try to pair it up with the phone it says couldn't pair check the device again. This is so frustrating because it syncs my steps and my goals but I am not getting any text messages, phone calls, or any calender alerts. Please help I'm not too computer savvy and I just want this to work because I work at place where I can't look at my phone all the time.

 

Thank you 

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‎10-11-2019 18:12

‎10-11-2019 18:12

Hi @Missladypink  Unfortunately I dont see your new phone on the Supported Devices List which may well be the source of your problems (in fact I have never even heard of it - which probably doesnt mean much)

All you can do is go tjrough the suggeations in THIS Help Article on notification problems

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-14-2019 21:32

In response to NellyG

‎10-14-2019 21:32

Thank you I think my phone might be too new. 

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