Forum Posts

Inaccurate food logged

I have an Inspire HR and my mobile device is Motorola Edge 5G UW. Food entered is not showing on Daily. If I enter it again the calories in goes up and a previously logged item disappears. Calories in keeps flipping between 1563 and 2809. I cleared t...

Inspire HR Breathing Rate data suddenly not available

Today's health metrics show "no data available"  for my BR. The HR and HRV data are fine, so there's no problem with the tracker losing contact with my skin. I also have sleep data. Is there another problem?    Moderator edit: clarified subject.

Puppypal by Base Runner
  • 386 Views
  • 8 replies
  • 4 votes

Inspire HR is not syncing properly in the morning

I recently uninstalled and reinstalled my FitBit app because my phone (Android) was showwing a blank screen. Uninstalling and reinstalling solved the blank screen problen but now I have a problem with synchronising in the morning - it seems to go in ...

paula70 by Jogger
  • 213 Views
  • 3 replies
  • 0 votes

Sleep Times Are Inaccurate Morning Times

In the last two days, the sleep times are recorded inaccurately in morning or daytime hours when I have most certainly been awake.  Yesterday for example reflects sleep time of 7:41 am - 11:29 am, during which I was awake and at work.  It also shows ...

Resolved! Fitbit App not working

The Fitbit app has suddenly stopped working on my phone (Android) Opening the app just gives a blank screen. Have tried turning phone off and on. Have also tried clearing the Cache.   Moderator edit: updated subject for clarity

paula70 by Jogger
  • 241 Views
  • 2 replies
  • 4 votes

Inspire HR won't turn on

I have charged my inspire hr all night. The screen is black. I have followed the instructions by holding the button. The smiley face only comes on for a second and then goes back off. I can't get it to reset. I can't get the latest update; it was las...

JeriKaz by Jogger
  • 115 Views
  • 1 replies
  • 0 votes

How do I know if my account moved to Google?

my Fitbit is not responding today. did google move my account or did I inadvertently switch? I don't think so. but trying to switch now to see if the problem will resolve but the instructions aren't working for me.Moderator Edit: Clarified subject

kyak by Jogger
  • 1011 Views
  • 1 replies
  • 1 votes

How to get started with Inspire HR

This is my third Fitbit, and I've never had trouble getting them started before. I can't find the directions for the Inspire HR for how to get started. I see Inspire 2 and Inspire 3, but not Inspire HR. Can someone please let me know where to find th...

Inspire HR stopped working after getting wet

I usually swim with my watch on. Today it stopped working after getting in a water park with my watch on. Help if it's a water clogged up issue. Charged, long press/hold isn't working.  Vibration on notifications work and phone syncing with watch. Mo...

Hemakp by Jogger
  • 335 Views
  • 2 replies
  • 0 votes

No BR, HRV or sleep data on Inspire HR

I suddenly had no BR, HRV and sleep data last night. It must have been in contact with my wrist because I had heart rate readings. I have tried all the usual remedies, but nothing has changed. (Inspire HR) Anyone else having the same problem?   Moder...

Puppypal by Base Runner
  • 229 Views
  • 2 replies
  • 1 votes

Inspire HR Not syncing

I bought fitbit watch Inspire HR on 28 Feb 2021 from Croma Ahmedabad.Now my watch is not synking with my android mobile,so kindly help with it. Regards.   Moderator edit: updated subject for clarity

Bhagvan by Jogger
  • 193 Views
  • 1 replies
  • 0 votes

Inspire 2 / No display light

Hi I can't see anything on my inspire 2. It isn't set to dim or in sleep mode.  There's no display brightness setting according to the app and it is too dim to navigate to settings on the device. There is a green light on the back, it charges, vibrat...

Inspire HR

Food search isn't available & barcode scanning has disappeared.  Any ideas how to fix?

WendyB. by Jogger
  • 375 Views
  • 3 replies
  • 2 votes

Resolved! Activity hours problem

Hello,My Fitbit app count 50 calories per hour but I doesn’t have my Inspire HR… But even if I have it, it count 50 + calories that I burned and it show it to my watch but I don’t know how it can detect that I burn calories when my watch were doesn’t...

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Resolved! Unable to hard reset

Hi,I am unable to hard reset on the model I have. Dont remember which one it is but in Device Info it said FB412 which appears to be Inspire HR when searched. When going to Settings there is no option to select clear user data, it just shows the text...

mstrack by Jogger
  • 733 Views
  • 4 replies
  • 1 votes

Inspire HR won’t update

I bought a Fitbit Inspire HR - charged device and signed into Google account but I can’t get the device software to update. It just says Update failed. All troubleshooting tells me to scroll on device to settings but the screen doesn’t scroll, just s...

Resolved! The Inspire HR screen is flashing

Hello, My Inspire HR screen has started flashing. I could only get a restart when I put it on the charger and it did restart and I got the smiley face but that didn't fix the problem. Then I successfully changed the clock face and it is still flashin...

CK42 by Jogger
  • 350 Views
  • 4 replies
  • 0 votes

Inspire HR screen is fading

My Inspire HR is 7 months old. The display is gone at the top of the screen and the rest of the display looks weak/fading. Is there anything that can fix this. I have restarted many times and changed the clock face. --- 2 months oldModerator Edit: Cl...

jfriar by Jogger
  • 260 Views
  • 2 replies
  • 1 votes

Resolved! Cannot update time without a cell phone?

The reason I bought my Fitbit tracker was it did not require a cell phone.  Losing the dashboard was bad, but now I can't even update the time?  Surely you can figure out a way we can at least update the time.  

SAT2021 by Recovery Runner
  • 1052 Views
  • 5 replies
  • 3 votes

Resolved! How do I pair my Inspire HR with my new phone

I have just got a new phone & cannot get my inspire hr to pair with it. How do I delete it from my old phone? Or how do I put it in pairing mode to try again? Any advice greatly appreciated  Moderator Edit: Clarified subject

Hil5 by Jogger
  • 716 Views
  • 1 replies
  • 0 votes

Inspire HR blank screen

Fit bit inspire hr screen went black. Tried resetting by pressing side button for 8+ seconds: nothing. Tried charging: nothing. Cleaned the charger and fitbit: nothing.  The fitbit doesnt indicate it is charging. The back has now stopped flashing gre...

Inspire HR won't charge to 100%

Hello, My Inspire HR had 51% battery earlier today. Been about three says since charge. Now it is on 9%. It also will not charge to 100%, only 99%. I have turned off notifications. Help! Thanks!Moderator Edit: Clarified subject

B_Marsh by Jogger
  • 366 Views
  • 2 replies
  • 2 votes

Inspire HR stopped working after getting wet

Hello, I’ve noticed that the battery of my 5-years-old Inspire HR keeps draining after getting wet. The screen gets into a one-two seconds on/off loop, blinking repeatedly without any movement until the battery dies. Considering that the HR is suppos...

Resolved! Inspire HR shows the wrong time

Since the clocks went forward my Inspire HR has changed the times between which that I want to get hourly reminders to move and log my steps. Every time I change the times between which it reverts to 12am to 12am! I’ve tried switching off and on agai...

Resolved! How do I turn off notifications on Inspire HR?

I don't want call & text notifications on my fitbit.  Now that I've switched to google, they turned on automatically and I can't figure out how to disable them.  How do I disable call & text notifications? Moderator Edit: Clarified subject

Inspire HR blank screen when charging

I have an older Inspire HR that has been sitting in a drawer for a while.  I plugged it in this morning and got green lights in the back and a black screen.  I tried to reset it, and got the smiley face for a few seconds and then a black screen again...

Kaeurl by Jogger
  • 310 Views
  • 3 replies
  • 0 votes

Resolved! Inspire HR, how to edit stride length

I've recently converted my Fitbit account to google. How do I now alter stride length. All the online instructions included options which are no longer there. Moderator Edit: Clarified subject

Mezza12 by Jogger
  • 371 Views
  • 3 replies
  • 2 votes

Inspire HR not recording zone minutes

my inspire HR tracker is not recording zone minutes. It tells me I have done zero many minutes in various cardio zones while the graph right below. It shows that I’ve been doing anything from moderate to vigorous. I’m gonna try to include an image of...

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Sally203 by Recovery Runner
  • 381 Views
  • 2 replies
  • 2 votes

Which wrist, I am ambidextrous

I am ambidextrous and I use my inspire HR.I only write with my right hand, but I do everything else left-handed, which wrist should I wear my Fitbit Aspire HR on???

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