Forum Posts

which tracker is the lightest ?

hello Fitbit community,i am looking for the tracker which is the lightest (and have vibration mode).At least less than 9 gram, but the lighter the betteri do not need any function expect vibration and alarm/event reminderthanks in advance for help

Inspire blank screen

I purchased my son inspiratek fitness tracker dec 2023 it's April 2024 the screen is blank, does anyone have any info why this is happening. I've tried turning off and on but nothing only vibration Moderator Edit: Clarified subject

Zing7 by Jogger
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Resolved! What is this part for?

I  have owned a few Fitbits over the years and as a result, I have three of these hanging around. I have no idea what they are for. Can anyone help? Thanks!

fitbit part.jpg

Awake time added well after out of bed

I was awake and out of bed, moving around, making coffee, opening blinds for over half an hour at the “end" of my sleep analysis. Why would ANY awake time be included in my totals at the end? How do you differentiate awake time during sleep and awake...

Inspire won't turn on

Traveled to New Zealand. Since arriving my Fitbit won’t turn on. I have charged it, tried holding the button for 10 secs and smiley face came on then black screen again. What do I need to do to get it to turn on?Moderator Edit: Clarified subject

MimiMia by Jogger
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Original Inspire: calories burned

I recently acquired a second-hand fitbit inspire, the original one. From what I can tell, there's no heart rate monitor on this device so I'm wondering how it calculates the calories burned? I just spent about 4 hours doing moderate cleaning and my w...

Mj714xx by Jogger
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Resolved! Unable to connect Inspire via Bluetooth

Faz uma semana que meu inspire, quando tento sincronizar via Bluetooth avisa que preciso de um aplicativo. Já instalei e desinstalei o aplicativo, reiniciei a relógio,  mas nada resolveu. Não sei qual o modelo do meu inspire   Moderator Edit: Clarifi...

Elimila by Jogger
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Resolved! Inspire won't turn on or charge

I left my Inspire unused for several months, now it only flashes on briefly when I connect it to the charger. I have removed old data, and tried restarting it to which it seemed to respond. But now, it does not even respond when I tap it or press the...

Smart Wake for Inspire

I was wondering why there’s no smart wake for the original inspire?  i was wondering if this could be added in a forthcoming update, I’ve upvoted a similar request for the inspire 2, although it seems there hasn’t been much progress even for that.Mod...

dds47lj by Jogger
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Inspire can't pair to my phone

My fitbit Inspire can charge its battery, you can still click on the screen and swipe and notifications still can come through I am just having problems with pairing it to my phone. I have tried many times and turned Bluetooth on and off and restarte...

Hemm by Jogger
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Old Inspire not charging

Hi all, I hope someone can shed some light please.  I have an ancient fitbit (possibly the original Inspire, but cannot find picture of the back on internet) that was out of charge a few years back and have since moved house.  Hence, of course I no ...

reb136 by Jogger
  • 99 Views
  • 3 replies
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Inspire broke at band connector

My Inspire is about 1.5 years old, and now it’s not useable. What happened is where the band attached to the fitbit, on the fitbit side, the connector that allows the band to attach securely is broken, not allowing a band to stay securely on. This wa...

Incoming messages in my Inspire

I have been getting the below message all day, 2-3 times an hour on my Inspire: ***IPhone 15 pro gif… BUT I do not have any text messages, e-mails, or FB Messenger texts with this message. I also checked my Active Armour account, Whatsapp and any oth...

Adult Account only showing ACE models

Recently had to update my child's Google account on family link to a non supervised memeber because of their age.  Now we're trying to add my daughters Inspire 3 to her fitbit app on an adult Google account and it's only showing the ACE models.  Any ...

NEW App is a PROBLEM

The NEW app is obviously screwing up many functions on many different models - just look at all the posts here on the Forums and around the internet.  Nothing Customer Support had me try worked and nothing here on the Forums has fixed anything either...

Teamlotus by Recovery Runner
  • 760 Views
  • 10 replies
  • 103 votes

Conflicting Data on different pages

Attached are 2 screenshots which show my problem  When I look at the October average it is 13102 steps but when I look at the year 2023 and scroll down to see the contribution from October it is 13761 steps  Why does October have different data on th...

October 2023.png 2023 Showing October.png

Hourly goals times won’t change

I’m trying to change my goals on hourly activity from 9-5. Like it always has been. Today for some reason it’s 6am-2am and will not allow me to change the time no matter what i do. (Already uninstalled and reinstalled, signed out and back in reset th...

Lkwizzy by Jogger
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  • 20 replies
  • 73 votes

Fitbit Inspire not tracking sleep and more

Fitbit Inspire NEW app doesn’t track sleep, floors and more… I feel ripped off now.  They advertised all the different functions it could do and NOW it’s lost about half of those functions.  Without warning they made it obsolete probably to force peo...

Teamlotus by Recovery Runner
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  • 2 votes

Inspire will not charge

I have had my Inspire for 3years and 6 months. Yesterday I got the low battery message but forgot to charge it, this morning it is as completely dead. Now it will not charge, I have tried different plugs, the computer, USB, I have tried to restart it...

Where to wear

I’ve always worn my Fitbit on my bra as I don’t like wearing a watch. Whilst trying to navigate my way on the awful recent update of the app, I’ve noticed it doesn’t give any options other than either wrist? I’m sure it’s not accurately tracking my s...

Inspire is no longer tracking my exercises

Apparently I've done no exercise since 7th June 2023. This is clearly not the case, so I'm wondering what has happened with your system that all of a sudden my Fitbit has stopped acknowledging any exercise that I've been doing. I've turned the device...

Happy. by Recovery Runner
  • 450 Views
  • 8 replies
  • 17 votes

Inspire losing activity

My Inspire has started losing activity, or it's being lost in the transfer to the Fitbit app. I know for sure that I walked at least 30 minutes on Monday, and I remember my Fitbit doing the activity goal achieved notification, but the activity isn't ...

nunya.b by Jogger
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Inspire stopped tracking sleep and exercise

My inspire has stopped tracking any sleep data aswell as my auto exercise on the same date. I know i have tried to remove redundant apps and settings but don't know if it bas effected this at all. It still records my steps and when i excerise adds th...

Taz1000 by Jogger
  • 248 Views
  • 6 replies
  • 5 votes

Inspire stopped tracking my exercises

Device is tracking steps but not logging them as exercise. I have over 5 million steps which previously were auto detected as exercise, but today’s 9k steps didn’t registered. I did all the troubleshooting: restarted the device 6x, deleted and reinst...

Exercise Mode Changes Heartrate

Inspire 3 user here. Noticed this when I forgot to turn off exercise mode. When I turn on the exercise mode from the watch, the heartrate monitor will add 20 to upwards of 90 BPM to the my heartrate over time. Exercising without the exercise mode on ...

BaylSte by Jogger
  • 136 Views
  • 1 replies
  • 0 votes

New Inspire won't sync with iPhone 12

Just bought preowned unused Inspire - just the basic one. I can’t get it to sync with my iphone12. Tried the whole turn off bluetooth, shutdown and restart phone thing and still doesn’t work. Any suggestions?Moderator Edit: Clarified subject

shopes by Jogger
  • 139 Views
  • 1 replies
  • 1 votes
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