Forum Posts

Inspire blank screen when not charging

My Inspire's screen is blank when it is not charging. I have tried the methods below (based on some ideas given in forum), but to no avail: 1. Charge till 100%2. Reboot3. Change Watch Face  Each time I remove Inspire from the charger, it goes blank. ...

Lyssa99 by Jogger
  • 211 Views
  • 1 replies
  • 0 votes

Resolved! Inspire not swiping

Brand new Inspire won’t swipe.  I’ve reset five times but still not swiping up or down. Will only show the time! Any ideas please? 

The charging cable for my Inspire isn't working

I am out of town for four days and my charger is not working for my Inspire. I just started to get into a good routine and don't want to lose that data. Are there stores that sell the chargers. Currently in Los Angeles CA.      Moderator Edit: Clarif...

Resolved! Notifications are not coming through my Inspire

I’ve just upgraded to an iPhone 14 and my Inspire 1 won’t give me notifications for call, texts and some apps. So I just purchased an Inspire 3 and I’m having the same issue. All notification settings are the same for the apps that work and the ones ...

ch3sn3y by Jogger
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  • 1 replies
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Sleep tracking not working

My Fitbit Inspire hasn’t tracked my sleep for nearly 3 weeks. It tracked for around the first 2 weeks of having it, but hasn’t since. I’ve been through all the usual stuff with people on chat (restart, wearing on dominant arm etc) and my Fitbit still...

bethp92 by Jogger
  • 17032 Views
  • 7 replies
  • 35 votes

Resolved! Inspire Clock Face That Shows Step Count?

I am certain many people bought the inspire with the clip to replace their Fitbit Zip.  Is there anyway to primarily display step count?  None of the clock faces seem to do this.  Why not?  Should be an easily developed clock face!

Inspire band falling off

The pins that hold the band to the fitbit won't stay in place and band keeps falling off...afraid I will lose it!  Sent me a new band but the band is not the problem.  the body of the fitbit has tiny indentations for the pins...not sure if these are ...

kewtie by Jogger
  • 16092 Views
  • 54 replies
  • 99 votes

Inspire not displaying steps after update

My fitbit watch only shows a clock after updating yesterday. I have Inspire.   Steps/calories are tracking in app. I cant select Settings nothing happens when I select.   I've rebooted phone and fitbit.   Moderator Edit: Clarified subject and updated...

Screen is gradually getting dimmer and harder to read

My daughter's original Inspire has had the screen gradually becoming more dim.  It started with just the bottom of the screen being more dim, and now has spread to the whole screen to the point that you can barely read it inside and it is just a blac...

ang79 by Base Runner
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  • 4 replies
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Collective steps not showing in community with my friends

Hi team, would the latest update this week have done anything with not showing my steps for the week in community? My friends may think I’ve been sitting watching tv all week . The steps show up daily on my app - just not in community for the week. 

Jeffles by Jogger
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Not responding to taps or button, cannot reset

My inspire is almost a month old (5/12/19) and it is not responding to button pushes or screen taps/swipes. The 5 second hold while charging reset does not work. Steps appear accurate. It seems to be tracking everything and it's syncing alright, just...

Resolved! Inspire Clock Faces

Does anyone know if the Inspire has a watch face that displays seconds?  As a nurse this is very important and will determine if I keep the watch. Thanks...   Moderator edit: Subject for clarity.

ReasonJ by Jogger
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  • 45 replies
  • 129 votes

Add a meditation timer to Inspire 2

Hi.I want to track my meditation sessions and set a timer on the watch. So far I track my mindfulness practices through other apps, like insight timer. And I know you have a basic countdown timer on the watch, but it isn't enough for me, because I wa...

ikarov by Jogger
  • 216 Views
  • 1 replies
  • 0 votes

Resolved! Inspire stopped tracking my calories

My calorie counter quit. I have 0 calories all day. I deleted the counter and reload. Also rebooted the phone. Makes no difference.    Moderator Edit: Clarified subject

sec54 by Jogger
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Fitbit Inspire 3 isn't accepting challenges

I've had my new fitbit since Xmas I've tried countless times to start challenges or accept challenges and I cannot.   I Press accept challenges on the email and nothing happens    I followed advice given a few years ago but it just doesn't work. I've...

Inspire won't charge

Fitbit not charging and Chat Live thinks it looks like a charger issue and I’m no longer covered by warranty. If I buy a new charger, it may still not work and I will have wasted all the money. I am almost out of power (2% left) and won’t be able to ...

MamieJ by Jogger
  • 221 Views
  • 1 replies
  • 1 votes

Notification Inbox

Hi hoping someone can help.My notifications inbox on the app on my phone contains messages from 2017. I delete them one by one and then when I re open the app they are all back on there??? They range from 2017 to 2019 and are the basic messages of we...

EmsRob8 by Jogger
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  • 0 votes

What fitibit are these bands for?

Got my hand on bunch of bands. But I got no idea what fitibit are they for.Can someone please tell me the compatible model? https://photos.app.goo.gl/YhNz8LXWpF13x5aEA

d3vlabs by Jogger
  • 179 Views
  • 1 replies
  • 0 votes

Resolved! Fitbit is tracking calories when I’m not wearing it

 When I charge my Fitbit for the night and I wake up in the morning it says I burned 600 cals even though I wasn’t wearing it. I can’t find anything on how to shut it off so it doesn’t do that.I’m also having trouble with the Fitbit not correctly tra...

Fitbit wont let me log in/create new account in app.

When I try to connect my fitbit to my phone, it took me to the app which I downloaded. From there I tried to log in. It doesn't go past the user verification page. There's no toasts saying I inputted a wrong password or email, I've reset my password ...

Lorkhan by Jogger
  • 857 Views
  • 1 replies
  • 0 votes

Customize display for Fitbit Inspire?

I’m not seeing an option to customize the display for my Fitbit Inspire. I’m really loving my new Fitbit, but I don’t want/need all the menu options. I’d like to remove the Settings, Alarms, and Timer menu options, as I don’t use these and they often...

Inspire doesn't sync

I got my Inspire a week ago.  It was working great with my Mac and iPad.  Yesterday, Inspire stopped syncing at 2:14 pm.  I cannot get it to sync with my Mac or iPad for anything.  It's counting steps on the Inspire but not syncing with my Mac or iPa...

JulieJH by Recovery Runner
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  • 56 replies
  • 147 votes

Inspire not showing exercise on dashboard

Hi, I have completed 5/5 of my exercise days but it’s only showing 3/5 on the dashboard. I have spent hours over the past 2 day’s going through forums trying to figure why. I’ve reset my Fitbit, reset my phone, deleted and re installed the app, done ...

Inspire broken scree

The plastic casing around the Fitbit inspire screen, where the strap attaches, has broken… a tiny piece of plastic has come off meaning the strap no longer attaches. My Fitbit still works but is useless with a strap. What can be done? I’ve not had it...

Fitbit battery

I am so frustrated about the battery of my fit bit versa 3. When I first bought it, I would litterally use my watch to track anything, and the battery would last almost a week. Then, an update happened, and my watch started dying after just 48 hours....

Inspire 2 blank screen

This started acting up yesterday, when I held down the side buttons to get to the screen where I can put on the water lock but couldn’t get it to scroll down or move, but could get back to the clock display at least. Today I have a blank screen but i...

Do the Inspire and Inspire HR count floors?

I've always read that the inspire does not count stairs. When I looked online today, "floors climbed" is now listed under features and specs for both inspire and inspire HR. I also took the quiz to be matched with a product, selecting floors climbed ...

Inspire is not responding

Inspire only showing time and steps nothing else. Cant swipe up to get miles,sleep,calories and cant hit button on side to see battery percentage   Moderator edit: Subject for clarity.

Salzkorn by Jogger
  • 24788 Views
  • 66 replies
  • 61 votes
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