Forum Posts

Inspire will not turn on

I have charged my Fitbit for the last 12 hours and it still will not turn on. Am I turning it on right? I have been pressing in the button for around 5secs. Should I wait longer or what should I do?    Moderator edit: clarified subject.

My Inspire 3 won't hold a charge

My brand new Inspire 3 will charge but then doesn't hold a charge for more than 5 - 6 hours. How do we fix this?  ---- My Inspire 3 will charge but won't hold the charge for more than 5-6 hours at most. What is the fix? It's only 3 months old! ...

ShelliA by Jogger
  • 179 Views
  • 1 replies
  • 0 votes

Need help picking my first Fitbit device

Hi, I love watches, but I also enjoy tracking my health (workouts and sleep). For the past 7 or 8 years, I've been wearing Apple Watches which I enjoy but I miss wearing my "nice" watches. I decided to swap for a fitness band so I can wear again my w...

chase3 by Jogger
  • 193 Views
  • 1 replies
  • 1 votes

Screen doesn't turn on

Fitbit inspire The screen of my fitbit inspire is off.  it still vibrates when I press the button but still does not turn on the screen     Moderator edit; updated subject for clarity. 

Resolved! Inspire not tracking sleep or exercise

I have a Fitbit Inspire OS 332001.88.11 - I have rebooted it twice, deleted and reinstallled the app on my phone but it is no longer tracking my sleep or exercise.  I was on Vacation over the weekend with no wifi so I did not notice until Monday but ...

Inspire stopped recognizing my walks

Just to start with, I've had my Inspire for 2 years and never had any issues. I've done all the checks and re-starts so I am as sure as I can be this isn't user error. About 10 days ago my Inspire stopped auto-recognising my walks as expertise. It st...

Resolved! How to correct time on Inspire?

My Inspire has not been synched to my phone for a couple of years. It won't let me synch now. My first concern is to correct the time. Just travelled to Europe and time is way off. Can I do this manually on my one-button Fitbit   Moderator edit: upda...

Resolved! Inspire won't track my days of exercise

having problems with inspire not recording days of exercise.  It records my steps but on more than one occasion it would not record the days of exercise     Moderator Edit: Clarified subject

Resolved! Can't log into my Fitbit account

When I try to sync my Fitbit Inspire, I have to sign in & the app won't let me. I've changed my Password & still won't open   Moderator Edit: Clarified subject

Resolved! Inspire won't charge

Approx. a couple of years old suddenly won't charge. When placed on charger and held a certain way the green light blinks but once I lay watch down screen goes black and charging stops. After two days on charger no charge. Will buying a new charger c...

Resolved! Inspire won't turn on or charge

My fit bit turned off and will not turn back on again. I tried both of my charging cables. neither of them work. The FitBit is not showing any sign of charging. I have cleaned the contacts several times.      Moderator Edit: Clarified subject

Why do you still use Fitbit devices?

I have had a horrible experience using fitbit. The only thing I ever liked about it was the UI of the app. Imo Garmin just works way better. The apple watch too compared to the fitbits I had. What has kept you with your fitbit till now?     Moderator...

Resolved! Inspire screen won't scroll

For some reason, it seems to have started this behavior as of today. It was fine previously, for at least several months. Basically, I'm having a lot of difficulty getting it to scroll up and down to access different entries. With a lot of effort, an...

razel0 by Jogger
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  • 2 replies
  • 0 votes

Whatsapp on my Inspire device

How do i set up with inspire devide to allow me to see whatsapp notifications ? i can see my phone calls and texts but just found out you can also do whatsapp. Does anyone know you do this ? Or know if i even can ? thanks Spoiler   Moderator edit: cl...

Resolved! Inspire 2 silent alarms won't sync

My silent alarms won’t sync. I tried restarting the device multiple times and tried removing my Inspire 2 from my Bluetooth devices on my phone as well as deleting it from my Fitbit app and reinstalling it.     Moderator Edit: Clarified subject

fancy.face by Recovery Runner
  • 6761 Views
  • 83 replies
  • 114 votes

Resolved! Alarms won’t sync on Inspire

Inspire syncs all data with Fitbit app except the alarms. The alarms all say “not synced yet”.  I’ve manually synced the app and no change. I’ve rebooted the inspire multiple times and deleted and reinstalled the app with no success. Help!   Moderato...

JenL7 by Jogger
  • 4956 Views
  • 68 replies
  • 86 votes

Unrecognized activities in Inspire

I used to be able to add water aerobics, gardening, etc. as activities ... my inspire no longer appears to let me do that. Is there a means for me to do so automatically.   Moderator edit: updated subject for clarity.

PAJ59 by Jogger
  • 345 Views
  • 3 replies
  • 0 votes

Inspire - Fitbit warning about low battery

On a few occasions I have received an email from Fitbit when I let my tracker get very low on battery. Great!! But I'm not always able to receive emails, so can the facility please have an option to send an SMS instead of an email.  I don't use my mo...

Completely broken step counter in my Inspire?

I’ve been using Fitbit for a few years now. I have an Inspire right now and I had another model prior to that. The current Inspire is only about three years old. My phone is new enough (Galaxy A13) and my version of the app is up to date.   So, I’ll ...

jace_001 by Recovery Runner
  • 554 Views
  • 8 replies
  • 3 votes

Inspire screen is acting odd

Clockface and steps have disappeared and fitbit wont restart.My fitbit only shows battery amount, screen wake, notifications and on wrist. What should I do ? Thank you     Moderator Edit: Clarified subject

1Fleur by Recovery Runner
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  • 4 replies
  • 2 votes

Inspire screen is blank

My fitbit inspire has just gone blank, put it on to charge it vibrates but nothing is happening.      Moderator edit: updated subject for clarity

Stats missed after updating Inspire

Today my inspire went into "update" mode on me. Before the update, it had  1400 plus steps and my 250 every hour. I now have to sync with my phone. I was told I needed to have the app. Why did my numbers and entire day disappear on me? And are we eve...

Giving my old Inspire to someone else

I lost my Inspire and ended up getting a new Versa.  And now, I found my Inspire, months later.  I want to be sure if I give the Inspire to someone else, that it doesn't mess up my account.  I looked under All Devices and the only one listed is my Ve...

JanRTE by Jogger
  • 272 Views
  • 1 replies
  • 2 votes

Inspire blank screen when not charging

My Inspire's screen is blank when it is not charging. I have tried the methods below (based on some ideas given in forum), but to no avail: 1. Charge till 100%2. Reboot3. Change Watch Face  Each time I remove Inspire from the charger, it goes blank. ...

Lyssa99 by Jogger
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  • 1 replies
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Resolved! Inspire not swiping

Brand new Inspire won’t swipe.  I’ve reset five times but still not swiping up or down. Will only show the time! Any ideas please? 

The charging cable for my Inspire isn't working

I am out of town for four days and my charger is not working for my Inspire. I just started to get into a good routine and don't want to lose that data. Are there stores that sell the chargers. Currently in Los Angeles CA.      Moderator Edit: Clarif...

Resolved! Notifications are not coming through my Inspire

I’ve just upgraded to an iPhone 14 and my Inspire 1 won’t give me notifications for call, texts and some apps. So I just purchased an Inspire 3 and I’m having the same issue. All notification settings are the same for the apps that work and the ones ...

ch3sn3y by Jogger
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  • 1 replies
  • 0 votes

Sleep tracking not working

My Fitbit Inspire hasn’t tracked my sleep for nearly 3 weeks. It tracked for around the first 2 weeks of having it, but hasn’t since. I’ve been through all the usual stuff with people on chat (restart, wearing on dominant arm etc) and my Fitbit still...

bethp92 by Jogger
  • 57721 Views
  • 7 replies
  • 91 votes

Resolved! Inspire Clock Face That Shows Step Count?

I am certain many people bought the inspire with the clip to replace their Fitbit Zip.  Is there anyway to primarily display step count?  None of the clock faces seem to do this.  Why not?  Should be an easily developed clock face!

Inspire band falling off

The pins that hold the band to the fitbit won't stay in place and band keeps falling off...afraid I will lose it!  Sent me a new band but the band is not the problem.  the body of the fitbit has tiny indentations for the pins...not sure if these are ...

kewtie by Jogger
  • 17248 Views
  • 54 replies
  • 99 votes

Inspire not displaying steps after update

My fitbit watch only shows a clock after updating yesterday. I have Inspire.   Steps/calories are tracking in app. I cant select Settings nothing happens when I select.   I've rebooted phone and fitbit.   Moderator Edit: Clarified subject and updated...

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