help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire won't charge

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-17-2023 09:23 - last edited on ‎05-17-2023 11:43 by Fitbit Moderator

‎05-17-2023 09:23 - last edited on ‎05-17-2023 11:43 by Fitbit Moderator

Approx. a couple of years old suddenly won't charge. When placed on charger and held a certain way the green light blinks but once I lay watch down screen goes black and charging stops. After two days on charger no charge. Will buying a new charger chord help? I clean the back of watch cable area off so there is connection but only while being held. Help.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎05-17-2023 11:45 - edited ‎05-26-2023 04:00

‎05-17-2023 11:45 - edited ‎05-26-2023 04:00

Hi there, @Prissypoodle. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Inspire before reaching out. 

To better assist you, please confirm that you've tried all tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎05-17-2023 11:45 - edited ‎05-26-2023 04:00

‎05-17-2023 11:45 - edited ‎05-26-2023 04:00

Hi there, @Prissypoodle. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Inspire before reaching out. 

To better assist you, please confirm that you've tried all tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes