04-25-2023
11:32
- last edited on
04-26-2023
08:11
by
MarreFitbit
04-25-2023
11:32
- last edited on
04-26-2023
08:11
by
MarreFitbit
For some reason, it seems to have started this behavior as of today. It was fine previously, for at least several months. Basically, I'm having a lot of difficulty getting it to scroll up and down to access different entries. With a lot of effort, and multiple swipes, I can get it to go up or down one screen, but past that, it just kind of wiggles in place. Any advice on how to fix this? I miss being able to scroll over to my steps in the last hour to find out how many I have left to do to get my 250.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
04-26-2023 08:12 - edited 01-31-2024 07:24
04-26-2023 08:12 - edited 01-31-2024 07:24
Hi there, @razel0. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Inspire.
To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
If the above doesn't work, as @NellyG has advised, chat with us online or give us a call. Click here to get connected.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-26-2023 05:44 - edited 04-26-2023 05:44
04-26-2023 05:44 - edited 04-26-2023 05:44
Hi @razel0 Have you tried Restarting your Inspire several times? That may well fix it. If it doesn't then contact Fitbit Support as it may still be covered by warranty
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
04-26-2023 08:12 - edited 01-31-2024 07:24
04-26-2023 08:12 - edited 01-31-2024 07:24
Hi there, @razel0. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Inspire.
To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
If the above doesn't work, as @NellyG has advised, chat with us online or give us a call. Click here to get connected.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...