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Inspire screen is acting odd

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‎03-21-2023 05:52 - last edited on ‎03-22-2023 10:16 by Fitbit Moderator

‎03-21-2023 05:52 - last edited on ‎03-22-2023 10:16 by Fitbit Moderator

  • Clockface and steps have disappeared and fitbit wont restart.My fitbit only shows battery amount, screen wake, notifications and on wrist. What should I do ? Thank you

 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎03-22-2023 07:08

‎03-22-2023 07:08

Hi, @1Fleur! You can try draining the battery and recharging to see if it will start up correctly. It might be worth getting in touch with Fitbit Support, too, if you're still under warranty.

MakMak | Community Council

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‎03-25-2023 01:42

In response to MakMak

‎03-25-2023 01:42

Thanks !

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‎03-26-2023 11:43

In response to 1Fleur

‎03-26-2023 11:43

Hi @1Fleur, welcome back to the Fitbit community! And thanks @MakMak for taking part in this!

 

Thank you so much for the steps you have already tried. I checked our records and it seems that you have already contacted our support team, but I would like to know how things are going.

 

Could you please let me know if you have already tried changing the clock face and restarting your device as described here?

 

 

 

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‎03-27-2023 04:58

In response to EstuardoFitbit

‎03-27-2023 04:58

Thank you Estuardo,

                                    I didn't contact Support re the matter, as when my battery was recharged, the clock quickly reappeared afterwards. 😀

Regards and thanks from Josephine

 

I love FitBit !!!

 

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