No data showing after update
After doing an update yesterday I now have no data showing neither on the tracker or app, please advise. Inspire 2.
Forum Posts
Inspire 2 stopped tracking my sleep score
Hello, I just started using my Fitbit to track sleep. Got my sleep score for the first few days and it randomly stopped displaying sleep score, only hours slept. I updated my Fitbit, deleted and re downloaded the app and still having the same issue. ...
Inspire 2 stops counting steps when I'm near my goal
I have my goal set to 10k steps and almost every single time i get within 200 steps of my goal, it stops counting. I'll have it stuck at 9888 no matter what I do.Whether I'm running, walking, swinging my arms, whatever, it's like it freezes when it k...
Inspire2 has stopped alerting me of notifications
Hi. My inspire2 recently stopped alerting me to my notifications. If I check on screen go to notifications I can see my text notifications but it does not alert me. Also I've deleted app. Re installed. Turn.blue tooth off. Shut phone etc nothing hel...
Inspire 2 screen won't turn on
I messaged support because my Fitbit is tracking and vibrating but the screen won't turn on. I can restart and it shows a smiley face but nothing else past that. I've tried a manual restart and then changing the clock face in the app as recommended h...
Error when editing exercice length
When I edit my exercie length to correct the exact time, it changes back to an earlier time. For example my training was from 19.30 to 21.30 and when I update the length of the exercice on the mobile app, it changes back right after I validate the ch...
Inspire 2 hourly activity times won’t change & device is too dim
Main issue is that my hourly activity times won’t change in the app. It appears to let you change them (ie you can arrow up/down to change hours) but then once saved and you’re back at dashboard the times are still the same as before!! I’ve logged ...
Inspire 2 not showing daily activity on app
Inspire 2 is not showing daily activity on app on phone, though I walk at least 2 miles and 6,000 steps daily. Any ideas? Moderator edit: clarified subject.
Inspire 2 display keeps flashing and won’t hold a charge
I didn’t think there were any new updates for the Inspire 2 but just this past week I noticed a change when I chose Spinning for the exercise. Previously, when I tapped the arrow and started exercising the display just exhibited calories in big numbe...
Inquiry about sleep tracking in the Fitbit app
While using your phone or pressing watch button the app should not record sleeping.Moderator Edit: Clarified subject
Inspire 2 stopped tracking my steps
My Inspire 2 has stopped counting my steps. I've tried re-syncing it several times and it appears to sync fine, but still my steps are at 0. I removed the device from my app and re-paired it. Made sure my wrist band is snug without being too tight. S...
Inspire 2 is not tracking my distance accurately
I know that fitbit tracks distance using steps & stride length if the gps isn't working, but my fitbit seems to be connecting to gps & it accurately tracks my route, but not accurate distance. & often my phone says fitbit gps is running but it's stil...
Inspire 2 won’t connect to iPhone
Hi all, I’m having trouble connecting my Inspire 2 to my IPhone 16. I get to the page where it says “Connecting your Inspire 2 to the Fitbit app…” - either this page never loads further and the bar just runs or an error message pops up reading “Somet...
Inspire 2 won't connect to Bluetooth
I've had my watch for a year, but it has never worked right. I could never get it to connect to the Bluetooth on my Samsung A25. My phone says it can't connect to my watch because it is a "low energy device." The battery dies extremely quickly on my ...
Inspire 2 screen too dim
My inspire 2 doesn’t have a brightness setting and it’s really hard to see now, even indoors. I can’t even tell what time it is, that’s how dim it has become. I have turned the dim setting off and the sleep setting off. I can’t find any other way to ...
Inspire 2 sleep tracking is broken
gang I have an inspire 2, and it's barely EVER tracking my sleep properly. Most mornings it says "no data", which is really irritating since the sleep tracking function is why I chose this model. It works probably once every two weeks or so . Any tip...
Help with inspire 2 E bike
Does anyone have experience of using fit bit while using an e bike ?I did a cycle to work today: 6.2 miles it took me 30mins. When I tried to track the activity it said I’d burned 900 calories! Which I definitely hadn’t. Google maps said the ride sho...
Inspire 2 - Heart Rate Data
We're using the Fitbit Inspire 2 as part of a research project on occupational and environmental health in Guatemala. Before each site visit, our team syncs and prepares the Fitbits in advance. Occasionally, our visits align with daylight savings tim...
Inspire 2 won't connect to my phone anymore
My inspire 2 won’t sync to my phone. I have done everything suggested on these forums and now it won’t re connect to my phone. I have tried everything that’s been suggested. What do I do ? Moderator Edit: Clarified subject
Resolved! How to erase data from my Inspire 2?
Want to erase data on Fitbit Inspire 2 but instructions found so far just don't work. Easy way??? Want to donate it!
Inspire 2 screen too dim and battery not holding a charge
I was gifted a new Inspire 2 by my kids. I waited a number of months until my old, reliable, Inspire 2 quit working before bringing out the new Inspire 2. The new model is excessively dim, even though the dim feature is turned off. I can only read it...
Inspire 2 stopped tracking my steps
No steps being counted since 3-1-2025, did the update on 3-4-2025 and it started vibrating for no reason at all then no steps counted. Moderator Edit: Clarified subject
Fitbit app deleting exercise
I have an inspire 2 that is linked to my app. It normally automatically records my swim but today it didn’t. So I added it manually. This appeared for a second but was then replaced by an automatic data set that must have been picked up by the Fitbit...
Health metrics not showing data
Inspire 2. I've noticed that Sleep and Metrics show No Data after synching. However, if I tap on Sleep, it actually has my sleep data for the current day, week, month, etc. Moderator Edit: Clarified subject
Inspire 2 screen is too dim
My screen is so dim I can’t see it, there used to be a Dim screen setting that I thought I had inadvertently turned on but I can’t find that setting anywhere now. Moderator Edit: Clarified subject and updated label
Resolved! Inspire 2 Not Record Stress Score
Inspire 2 suddenly stopped showing this score and it’s making me stressed! Can anyone advise? Moderator Edit: Clarified subject
Inspire 2 battery drains quickly
My Inspire 2 is only like 6 months old. I don't recall when, maybe a month ago, it went from lasting weeks without charging to not lasting even a day. I've owned several fitbit devices and I know they lose battery capacity over time. But it usually h...
Inspire 2 not crediting me with enough miles
I walked today on a route carefully calibrated with mile markers, and ran Runkeeper along with my Inspire 2, to give me my pace along with the Fitbit's steps, distance, heart rate, etc. Runkeeper tallied my walk at 18.40 miles, which almost exact...
Inspire 2 is not showing stress management score
Inspire 2 is not showing stress management scores Moderator Edit: Clarified subject
Inspire 2 stopped tracking heart rate
My Inspire 2 stopped tracking all metrics except steps - no sleep, no heart rate, no zone minutes. How do I correct this??? Moderator edit: clarified subject.
Inspire 2 black screen
A few weeks ago the touchscreen of my fitbit stopped working. I did change the clock, but after an hour it stopped working again. Today I tried to fix that by doing a restart. Now my fitbit only gives a black screen. I tried doing a restart again an...
Inspire 2 not syncing correctly
I’ve had my Fitbit Inspire 2 for about 3 years now. And it now stops syncing on a weekly basis. Requiring me to have to remove it and re add it. This is extremely annoying. The app is up to date and my phone is not the issue. It’s also now only shari...
Inspire 2 cannot set up and lost data
I have an inspire2. The device always had a problem connecting to the app. It would take forever. Recently I noticed the time had changed. So I tried to sync it to the app to reset the time. For some reason I have to set it up as a new device. So I f...
Inspire 2 is dead after swimming with it
Ive been wearing the Inspire 2 for 2 years and noticed whenever I swim in the pool it goes flat straight away, has trouble connecting to charger without scrubbing the contacts of the fitbit. Last night I swam in the ocean and by the time I got home i...
Inspire 2 band broken where it attaches
Inspire 2 broken at point band attaches; band won't attach. It's not the band, it's that the band won't stay attached because a tiny piece of plastic broke off the Inspire 2. Purchased in March 2022, passed warranty but Fitbit still works well.
Sleep data doesn't appear on my Inspire 2
This has been asked twice before with no response that solves the problem. Since I updated my Inspire 2 a few days ago, my Sleep Duration and Sleep Score no longer appear on the tracker around my wrist. Sleep Duration and Sleep Score do show on the...
Inspire 2 stopped tracking health metrics and sleep stages
Inspire does not sync sleep stages, health metric and minutes in range any more, It worked since 2022 when I bought the watch and I was very happy with the information. There´s no use for the watch like this, without any date. Please help me to co...
Inspire 2 not holding a charge
I’ve had my inspire 2 for less than half a year and now the battery barely lasts two days. Is this a common problem? What can I do?
Active Zone Minutes on Inspire 2
I just recently returned to Fitbit. I seem to remember that for each minute spent in cardio, vigorous, or peak we would get 2 zone minutes. Has this been changed and replaced with cardio load, which also looks unfamiliar to me. With the medical recom...
Resolved! Inspire 2 won't hold a charge
I use the Fitbit Inspire 2, and after about two years of use, the device no longer holds a charge. I can fully charge it in the morning, and it will be dead by evening. This is the second Inspire 2 that I've had this problem with. Is it fixable? Is t...