Forum Posts

Inspire 2 blank screen in Exercise 2026

My Inspire 2 works just fine, except when I scroll to the Exercise app and tap it to start a workout the watch face goes blank. I can back out of it with the side buttons, it syncs normally, I have the latest updates, all the other functions work as ...

Inspire 2 screen black

I bought a new Fitbit. How do I remove the data on my “blank screen” inpire2? I can only view its details using my iphone, its battery level and activities. But had to remove today to install inspire3.    Moderator edit: clarified subject.

Resolved! How to delete apps…

I don’t understand how to delete apps for example the notifications and the phone gps…I don’t need/want these apps on my inspire 2 at all and it would be helpful if the app had a feature to remove apps in that way individuals like myself would see fi...

Oliv3rr by Jogger
  • 69 Views
  • 2 replies
  • 1 votes

Inspire 2 blank screen

My fit but screen has gone black.  It’s 2 years old.  I’ve restarted a few times and it’s still black. I just get the smiling face on restart, but no data.  Can anyone help?Moderator Edit: Clarified subject

Can't edit the sleep tracking on my Inspire.

I used to be able to edit my sleep when my watch was off and missed some sleep time. This feature no longer works, and it was very helpful to be able to combine gaps. Now you can change the time but it will not recalculate the score. Please bring it ...

SusanSimp by Recovery Runner
  • 348 Views
  • 12 replies
  • 10 votes

Inspire 2 won't sync anymore

My inspire 2 stopped syncing 3 days ago (Dec.6/25), I have done all the recommended suggestions (twice)  to no avail. Does this have something to do with the most recent update? Please advise on how to get this device syncing again, as of now it's co...

macnoon by Jogger
  • 252 Views
  • 6 replies
  • 3 votes

Inspire 2 not working unless attached to the charger

My Inspire 2 turns off as soon as I disconnect it from the charger.  Prior to disconnecting from the charger it shows a full 100% charge but as soon as it's disconnected the screen goes black and it's switched off.  When I reconnect it to the charger...

E.Smiff by Jogger
  • 84 Views
  • 4 replies
  • 0 votes

Inspire 2 has stopped syncing

I've had my Inspire 2 for about 3 years now and lately it's had syncing issues. However now, as off 3 weeks ago it just won't sync at all to my phone/app. Wondering if I got a dud or if it's a common issue? I can't even use it for silent alarms anymo...

qeilse by Jogger
  • 185 Views
  • 3 replies
  • 1 votes

How do I factory reset my Inspire 2?

I have an old inspire two that I was just going to give away, but I can’t reset it. Any time I clear user data it just goes back to the clock screen after resetting as if it’s just restarting it regularly. Any fixes?Moderator Edit: Clarified subject

douji by Jogger
  • 128 Views
  • 1 replies
  • 1 votes

Inspire 2 exercises options

My fitbit often auto-records activities as sport. This is good, as I do netball and I’m quite happy with that being logged as sport. My issue is that sport is not one of the options available in the list of exercise types when adding an exercise sho...

Sync issue since doing the Google sign in

Since being forced to change sign in to google, I can no longer get any of my workouts in the app- nothing will synch and I tried every single hack given- how do you get help from an actual person!??? It used to take several days for workouts to show...

Faas by Jogger
  • 226 Views
  • 3 replies
  • 0 votes

Resolved! How to change calorie allowance to sedentary using app

I don’t like the way the “personalized” calorie count works.  I read that it can be changed to “sedentary”, which I want to do.  However the directions to “go to the food tile” doesn’t exist on my watch or in my app. I’m on an iPad and iPhone.  I loo...

Resolved! Inspire 2 protective cover detached

A few days ago, the protective housing of my Fitbit Inspire 2 screen broke off from its hinges. I managed to slot it back into place, but it wasn't secure and kept sliding off. Two days ago, it fell off without me noticing while I was out and about, ...

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paxiel by Jogger
  • 178 Views
  • 5 replies
  • 6 votes

Fitbit App won't let me login, HELP!

Spoiler   Hi everyone, I'm having a frustrating issue with the Fitbit app. Every time I try to log in with my email address and password, I receive the message: "Error contacting Recaptcha. Please go back and try again." I've tried the following trou...

Data not showing on the Fitbit app anymore

Data not showing in app properly when synced. I cannot view steps from previous days and hourly activity is not showing on home screen. I have tried all the usual steps suggested closing app, Bluetooth reset, shutting down phone, logging out of app, ...

Curlyone by Jogger
  • 3620 Views
  • 43 replies
  • 54 votes

Inspire 2 blank screen

A couple days ago I noticed I couldn’t swipe through from the time to any other page. I wasn’t able to tap to change the steps to heart beat or anything else either. I plugged it in to charge and after getting to 100%, the whole thing went black. The...

Inspire 2 band attachment broken, epoxy repair

Mine broken where the band shaft goes into. Just a little peice that fell off. Maybe it broke off when I wore it to sleep and inadvertantly tugged on it. Seen other people crazy glue/epoxy the whole band in there. Found a less intrusive solution. Jus...

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Can’t Manually Add Bike to Activity - Inspire 2

I bike everyday but Fitbit doesn’t recognize Bike as an Activity and I have to add it manually. On the Choose an Activity page as soon as I type the letter B it auto-fills in Bike and I can log the exercise. Inexplicably, that changed today. I starte...

Inspire 2 - Logging exercise

I have been able to log Golf as an exercise until today. My Inspire2 no longer recognizes Golf.  Also, despite following the on-line instructions to have my forms of exercise listed, the original exercises (run, swim, etc) show instead of my walk, Go...

oldgirl51 by Recovery Runner
  • 103 Views
  • 0 replies
  • 0 votes

Inspire 2 won't sync and the time is wrong

dont know if anyone is still on this dead app, but I paid for a watch a while ago. A Fitbit inspire 2. Tried syncing the thing back to the app for 3 hours and it didn’t want to. An error occurred kept showing up. Just want to fix the time on it. If a...

Lowis by Jogger
  • 247 Views
  • 2 replies
  • 0 votes

Recent exercises no longer memorised

I used to be able to manually log my Pilates sessions and Pilates would appear under my list of recent exercises.  I now have to search for it every time. Under the search, there are now listed two additional options: Pilates Intermediate, which is l...

LynnSi by Jogger
  • 113 Views
  • 0 replies
  • 1 votes

Inspire 2 won’t set new alarm

My inspire 2 had 4 old alarms and I have been able to change the times and sync it with no problems. However, it will not let me add any new alarms (it should allow up to - I will set a new alarm and it will go to the screen with all the alarms sayi...

Fpeds by Jogger
  • 156 Views
  • 1 replies
  • 2 votes

My inspire 2 won't connect to bluetooth

I've had it for a few months. It hasn't been connected to my Bluetooth for 10 days, I've turned off my phone, forgot the device via phone Bluetooth. I've tried to turn off my fitbit but the buttons everyone refers to aren't even there. Im assuming th...

Sleep tracking on the Inspire 2

I am using an Inspire 2 and am a Premium Fitbit member. In the past, I would start tracking my sleep in the actual app and would stop tracking when I woke up in the morning. I wasn’t getting any data, so I started reviewing in different communities t...

katecar5 by Recovery Runner
  • 296 Views
  • 6 replies
  • 0 votes

Resolved! Inspire 2 sleep tracker - incorrect data

I have changed my sleep settings from normal to sensitive.  My sleep data shows my awake time for 25 minutes at 130 AM and again at for 15 minutes at 3 AM. I haven't had a decent sleep score this month! My usual score is 90! I've been getting 80, 84 ...

81KD by Recovery Runner
  • 203 Views
  • 3 replies
  • 2 votes

Inspire 2 not deleting steps when I add driving

I’ve got an extra 6000 steps today that were added while I was driving. Lately the advice to add driving as an activity is not working- it’s not reducing step count. I’ve tried restarting device etc but step count is still not reducing. Any suggestio...

Constant celebration

Problem:Fitbit itself is constantly vibrating with Celebrations basically every time I move. It's the usual celebration animation and it's linked to I believe the active minutes as its showing the logo with the three upward facing arrows. I can't get...

Al9991 by Jogger
  • 118 Views
  • 0 replies
  • 0 votes

Resolved! Inspire 2 blank screen and it won't track steps

Can anyone help My fitbit inspire only has the time screen available - swipe up and down does nothing When it syncs with my phone there is no steps recorded. I have tried shutting down the device and charging and no difference. ThanksModerator Edit: ...

NJAFC by Jogger
  • 192 Views
  • 1 replies
  • 0 votes

Wrong BMI on my Fitbit app

My inspire is fab but I’ve noticed that my Fitbit app gives an incorrect BMI. I have calculated also with NHS tools and it’s a whole point out. The rest of the app is great, I’d like this to be accurate. Any ideas?

Steps and heart rate not working on Inspire 2

Having just got my stress management score back, the steps and heart rate are no longer showing on Inspire 2 - anyone else having this problem? I'm on here every couple of weeks with an issue at present and getting very frustrated.   Moderator edit: ...

SRB00 by Recovery Runner
  • 158 Views
  • 2 replies
  • 0 votes

Inspire 2 is not tracking my distance accurately

Hi all! I’ve had my Inspire 2 for nearly two years, and all of a sudden it’s started tracking my daily distance wrong. It overestimates how far I’ve walked, and when I go to check the distances I’ve walked each hour, these seem correct but the stated...

Resolved! Inspire 2 Screen too dim

I just noticed someone else is having the same problem. I've tried all of the same troubleshooting methods with no luck. Can I get assistance with this as well?

TrenaSJ by Jogger
  • 344 Views
  • 2 replies
  • 6 votes
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