Forum Posts

Inspire 2 won't connect to Bluetooth

I've had my watch for a year, but it has never worked right. I could never get it to connect to the Bluetooth on my Samsung A25. My phone says it can't connect to my watch because it is a "low energy device." The battery dies extremely quickly on my ...

Inspire 2 sleep tracking is broken

gang I have an inspire 2, and it's barely EVER tracking my sleep properly. Most mornings it says "no data", which is really irritating since the sleep tracking function is why I chose this model. It works probably once every two weeks or so . Any tip...

huan588 by Jogger
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Help with inspire 2 E bike

Does anyone have experience of using fit bit while using an e bike ?I did a cycle to work today: 6.2 miles it took me 30mins. When I tried to track the activity it said I’d burned 900 calories! Which I definitely hadn’t. Google maps said the ride sho...

Inspire 2 - Heart Rate Data

We're using the Fitbit Inspire 2 as part of a research project on occupational and environmental health in Guatemala. Before each site visit, our team syncs and prepares the Fitbits in advance. Occasionally, our visits align with daylight savings tim...

Fitbit app deleting exercise

I have an inspire 2 that is linked to my app. It normally automatically records my swim but today it didn’t. So I added it manually. This appeared for a second but was then replaced by an automatic data set that must have been picked up by the Fitbit...

Alta does not stay on

Hi,My alta does not stay on e en if it has a full charge. Spent hours researching and searching for the answer but this fitbit faulty tracker does not work. Any help is appreciated.

Inspire 2 battery drains quickly

My Inspire 2 is only like 6 months old. I don't recall when, maybe a month ago, it went from lasting weeks without charging to not lasting even a day. I've owned several fitbit devices and I know they lose battery capacity over time. But it usually h...

Inspire 2 not crediting me with enough miles

I walked today on a route carefully calibrated with mile markers,  and ran Runkeeper along with my Inspire 2, to give me my pace along with the Fitbit's steps, distance, heart rate, etc.    Runkeeper tallied my walk at 18.40 miles, which almost exact...

fitbit vs runkeeper 3-1-2025 w&od trail.png
Pthep by Jogger
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Inspire 2 black screen

A few weeks ago the touchscreen of my fitbit stopped working. I did change the clock, but after an hour it stopped working again. Today I tried to fix that by doing a restart.  Now my fitbit only gives a black screen. I tried doing a restart again an...

Inspire 2 not syncing correctly

I’ve had my Fitbit Inspire 2 for about 3 years now. And it now stops syncing on a weekly basis. Requiring me to have to remove it and re add it. This is extremely annoying. The app is up to date and my phone is not the issue. It’s also now only shari...

tushi8 by Jogger
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Inspire 2 cannot set up and lost data

I have an inspire2. The device always had a problem connecting to the app. It would take forever. Recently I noticed the time had changed. So I tried to sync it to the app to reset the time. For some reason I have to set it up as a new device. So I f...

Inspire 2 is dead after swimming with it

Ive been wearing the Inspire 2 for 2 years and noticed whenever I swim in the pool it goes flat straight away, has trouble connecting to charger without scrubbing the contacts of the fitbit. Last night I swam in the ocean and by the time I got home i...

Inspire 2 band broken where it attaches

Inspire 2 broken at point band attaches; band won't attach. It's not the band, it's that the band won't stay attached because a tiny piece of plastic broke off the Inspire 2. Purchased in March 2022, passed warranty but Fitbit still works well. 

CJM_DFW by Jogger
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Sleep data doesn't appear on my Inspire 2

This has been asked twice before with no response that solves the problem.  Since I updated my Inspire 2 a few days ago, my Sleep Duration and Sleep Score no longer appear on the tracker around my wrist.  Sleep Duration and Sleep Score do show on the...

Active Zone Minutes on Inspire 2

I just recently returned to Fitbit. I seem to remember that for each minute spent in cardio, vigorous, or peak we would get 2 zone minutes. Has this been changed and replaced with cardio load, which also looks unfamiliar to me. With the medical recom...

Resolved! Inspire 2 won't hold a charge

I use the Fitbit Inspire 2, and after about two years of use, the device no longer holds a charge. I can fully charge it in the morning, and it will be dead by evening. This is the second Inspire 2 that I've had this problem with. Is it fixable? Is t...

I lost some data on my Inspire 2

I woke up one day and my fitbit app on my android phone said 'no devices found'. Also no health data was there - 2 years worth had disappeared overnight. I reconnected my device - still not there everything was starting from scratch. I updated the de...

Resolved! Inspire 2 is stuck on "Nothing New Here"

Previous posts suggest to swipe up to get the time back. But like those posts, that does nothing. Whether I swipe up or down I cannot get away from "Nothing New Here. How might I get back to  normal operation?Moderator Edit: Clarified subject

Inspire 2 not syncing

I have an Inspired 2, since loosing home WiFi for a couple of hours, my Fitbit will no longer sync to my Fitbit app. I have an Android phone. I haven't changed any settings.

Bunny5 by Jogger
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Inspire 2 not tracking miles

Hello, I have a FitBit Insprire 2 watch which I received for Christmas in 2023 and have been using it for most of my running and walking, and has been working excellent!  However, at the beginning of this year, despite taking care of the device and n...

Inspire 2 screen only shows white

My screen on my versa 2 only shows white. Unable to read anything on it. When I sync it to the app it still tracks everything but I can’t read anything on the actual device. I tried holding the button on the side for 10 seconds and seeing if it shuts...

AshRG by Jogger
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Cardio load has no targets, still no readiness score ever

I consistently wear my Inspire 2. I take it off when I am taking a shower only.I finally turned off the "readiness score" because it has said for months now that it needs to be worn for 7 days in order to calibrate. Inspire 2 is on the list of device...

AranelS by Base Runner
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  • 4 replies
  • 9 votes

Inspire 2 stopped working

I have an Inspire 2 watch and one day it suddenly stopped working. The screen kept turning off, the vibrations stopped working, and I gave up on it and didn’t use it for a bit. I just now started trying again and now whenever the screen is on, the vi...

Dog23 by Jogger
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Supervised Google account & Fitbit

My 13 year old has an inspire 2 & currently has her Google account supervised by Family Link. I understand there have been issues with supervised accounts not working - has this been resolved? We do not want to remove supervision from her account jus...

Kate711 by Jogger
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Resolved! Inspire 2 heart zone alerts

I have done everything I can think of to turn off the heart zone activity alerts from buzzing me and they won’t stop. There is nothing in the settings on the device that gives me the ability to turn it off. I see:water lockDNDsleepscreen wakeon wrist...

Horizontal lines on Inspire 2

My tracker Inspire 2 has weird horizontal lines on although it is still sending tracking information to my phone. I have tried restarting, I get a smiley face but then the moving horizontal lines return.  Can this be fixed? Thanks   Moderator edit: c...

Zone Notifications on Inspire 2

I've looked at all the questions and answers in the Community, checked everything that was suggested, but like posted threads, they reported back that it didn't work, no further hints were offered, and the threads were disabled. I do have all notific...

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