Forum Posts

Can't edit the sleep tracking.

I used to be able to edit my sleep when my watch was off and missed some sleep time. This feature no longer works, and it was very helpful to be able to combine gaps. Now you can change the time but it will not recalculate the score. Please bring it ...

SusanSimp by Recovery Runner
  • 80 Views
  • 8 replies
  • 7 votes

Inspire 2 has stopped syncing

I've had my Inspire 2 for about 3 years now and lately it's had syncing issues. However now, as off 3 weeks ago it just won't sync at all to my phone/app. Wondering if I got a dud or if it's a common issue? I can't even use it for silent alarms anymo...

qeilse by Jogger
  • 111 Views
  • 3 replies
  • 1 votes

Can’t factory reset Inspire 2

I have an old inspire two that I was just going to give away, but I can’t reset it. Any time I clear user data it just goes back to the clock screen after resetting as if it’s just restarting it regularly. Any fixes?

douji by Jogger
  • 51 Views
  • 1 replies
  • 0 votes

Inspire 2 exercises options

My fitbit often auto-records activities as sport. This is good, as I do netball and I’m quite happy with that being logged as sport. My issue is that sport is not one of the options available in the list of exercise types when adding an exercise sho...

Sync issue since doing the Google sign in

Since being forced to change sign in to google, I can no longer get any of my workouts in the app- nothing will synch and I tried every single hack given- how do you get help from an actual person!??? It used to take several days for workouts to show...

Faas by Jogger
  • 158 Views
  • 3 replies
  • 0 votes

Resolved! Inspire 2 protective cover detached

A few days ago, the protective housing of my Fitbit Inspire 2 screen broke off from its hinges. I managed to slot it back into place, but it wasn't secure and kept sliding off. Two days ago, it fell off without me noticing while I was out and about, ...

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paxiel by Jogger
  • 135 Views
  • 5 replies
  • 6 votes

Fitbit App won't let me login, HELP!

Spoiler   Hi everyone, I'm having a frustrating issue with the Fitbit app. Every time I try to log in with my email address and password, I receive the message: "Error contacting Recaptcha. Please go back and try again." I've tried the following trou...

Data not showing on the Fitbit app anymore

Data not showing in app properly when synced. I cannot view steps from previous days and hourly activity is not showing on home screen. I have tried all the usual steps suggested closing app, Bluetooth reset, shutting down phone, logging out of app, ...

Curlyone by Jogger
  • 3050 Views
  • 43 replies
  • 54 votes

Inspire 2 blank screen

A couple days ago I noticed I couldn’t swipe through from the time to any other page. I wasn’t able to tap to change the steps to heart beat or anything else either. I plugged it in to charge and after getting to 100%, the whole thing went black. The...

Inspire 2 band attachment broken, epoxy repair

Mine broken where the band shaft goes into. Just a little peice that fell off. Maybe it broke off when I wore it to sleep and inadvertantly tugged on it. Seen other people crazy glue/epoxy the whole band in there. Found a less intrusive solution. Jus...

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Can’t Manually Add Bike to Activity - Inspire 2

I bike everyday but Fitbit doesn’t recognize Bike as an Activity and I have to add it manually. On the Choose an Activity page as soon as I type the letter B it auto-fills in Bike and I can log the exercise. Inexplicably, that changed today. I starte...

Inspire 2 - Logging exercise

I have been able to log Golf as an exercise until today. My Inspire2 no longer recognizes Golf.  Also, despite following the on-line instructions to have my forms of exercise listed, the original exercises (run, swim, etc) show instead of my walk, Go...

oldgirl51 by Recovery Runner
  • 68 Views
  • 0 replies
  • 0 votes

Inspire 2 won't sync and the time is wrong

dont know if anyone is still on this dead app, but I paid for a watch a while ago. A Fitbit inspire 2. Tried syncing the thing back to the app for 3 hours and it didn’t want to. An error occurred kept showing up. Just want to fix the time on it. If a...

Lowis by Jogger
  • 211 Views
  • 2 replies
  • 0 votes

Recent exercises no longer memorised

I used to be able to manually log my Pilates sessions and Pilates would appear under my list of recent exercises.  I now have to search for it every time. Under the search, there are now listed two additional options: Pilates Intermediate, which is l...

LynnSi by Jogger
  • 87 Views
  • 0 replies
  • 1 votes

Inspire 2 won’t set new alarm

My inspire 2 had 4 old alarms and I have been able to change the times and sync it with no problems. However, it will not let me add any new alarms (it should allow up to - I will set a new alarm and it will go to the screen with all the alarms sayi...

Fpeds by Jogger
  • 122 Views
  • 1 replies
  • 0 votes

My inspire 2 won't connect to bluetooth

I've had it for a few months. It hasn't been connected to my Bluetooth for 10 days, I've turned off my phone, forgot the device via phone Bluetooth. I've tried to turn off my fitbit but the buttons everyone refers to aren't even there. Im assuming th...

Sleep tracking on the Inspire 2

I am using an Inspire 2 and am a Premium Fitbit member. In the past, I would start tracking my sleep in the actual app and would stop tracking when I woke up in the morning. I wasn’t getting any data, so I started reviewing in different communities t...

katecar5 by Recovery Runner
  • 258 Views
  • 6 replies
  • 0 votes

Resolved! Inspire 2 sleep tracker - incorrect data

I have changed my sleep settings from normal to sensitive.  My sleep data shows my awake time for 25 minutes at 130 AM and again at for 15 minutes at 3 AM. I haven't had a decent sleep score this month! My usual score is 90! I've been getting 80, 84 ...

81KD by Recovery Runner
  • 154 Views
  • 3 replies
  • 2 votes

Inspire 2 not deleting steps when I add driving

I’ve got an extra 6000 steps today that were added while I was driving. Lately the advice to add driving as an activity is not working- it’s not reducing step count. I’ve tried restarting device etc but step count is still not reducing. Any suggestio...

Constant celebration

Problem:Fitbit itself is constantly vibrating with Celebrations basically every time I move. It's the usual celebration animation and it's linked to I believe the active minutes as its showing the logo with the three upward facing arrows. I can't get...

Al9991 by Jogger
  • 95 Views
  • 0 replies
  • 0 votes

Resolved! Inspire 2 blank screen and it won't track steps

Can anyone help My fitbit inspire only has the time screen available - swipe up and down does nothing When it syncs with my phone there is no steps recorded. I have tried shutting down the device and charging and no difference. ThanksModerator Edit: ...

NJAFC by Jogger
  • 165 Views
  • 1 replies
  • 0 votes

Wrong BMI on my Fitbit app

My inspire is fab but I’ve noticed that my Fitbit app gives an incorrect BMI. I have calculated also with NHS tools and it’s a whole point out. The rest of the app is great, I’d like this to be accurate. Any ideas?

Steps and heart rate not working on Inspire 2

Having just got my stress management score back, the steps and heart rate are no longer showing on Inspire 2 - anyone else having this problem? I'm on here every couple of weeks with an issue at present and getting very frustrated.   Moderator edit: ...

SRB00 by Recovery Runner
  • 138 Views
  • 2 replies
  • 0 votes

Inspire 2 is not tracking my distance accurately

Hi all! I’ve had my Inspire 2 for nearly two years, and all of a sudden it’s started tracking my daily distance wrong. It overestimates how far I’ve walked, and when I go to check the distances I’ve walked each hour, these seem correct but the stated...

Resolved! Inspire 2 Screen too dim

I just noticed someone else is having the same problem. I've tried all of the same troubleshooting methods with no luck. Can I get assistance with this as well?

TrenaSJ by Jogger
  • 278 Views
  • 2 replies
  • 6 votes

Inspire 2 screen too dim

The display on my Inspire 2 is so dim I can’t read the data on it. I have checked and found the dim display was on and turned it off and also changed the sleep mode. I have now rebooted the device but it hasn’t made the display any brighter. I did tr...

DNFG by Jogger
  • 140 Views
  • 1 replies
  • 1 votes

Inspire 2 screen flickering

The small icons (heart rate / steps etc) are continually flashing through them all and not staying on one! This uses the battery up super fast and is really quite annoying! I have tried rebooting it (pressing the 2 side buttons until the smiley face ...

Is the Inspire 2 no longer supported?

I haven't been able to sync my iphone with my Inspire 2 for weeks. I tried to reset the connection, but it keeps giving me an error: "Something Went Wrong" after I enter the code it gives me. I bought it used, but I don't think that's the issue, beca...

Inspire 2 - Band quality

I got my first inspire 2 about two years ago for Christmas, that one died after I forgot to put the water lock on correctly before going into the ocean this summer. I kept the bands from the old Fitbit and ordered a new one. I used the new band that ...

Inspire 2 saying 'no internet connection'

Did anyone go through an issue like the Fitbit app shows " No Internet Connection" while trying to change watch faces or clock design, or the app on it?. Much appreciated if anyone could help me out. Thank you!   Moderator edit: clarified subject.

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