The Fitbit Community

Inspire 2 - Sincronization Failure

My Inspire 2 has dificult to syncronazing with my apple phone! Moderator edit - updated subject for clarity

Data not showing on the Fitbit app anymore

Data not showing in app properly when synced. I cannot view steps from previous days and hourly activity is not showing on home screen. I have tried all the usual steps suggested closing app, Bluetooth reset, shutting down phone, logging out of app, ...

where is the weight graph history gone

i cant find the weight graphs over a week, a month, a year and all time anywhere. where have they gone?

Steps and heart rate not working on Inspire 2

Having just got my stress management score back, the steps and heart rate are no longer showing on Inspire 2 - anyone else having this problem? I'm on here every couple of weeks with an issue at present and getting very frustrated. Moderator edit: ...

Inspire 2 is not tracking my distance accurately

Hi all! I’ve had my Inspire 2 for nearly two years, and all of a sudden it’s started tracking my daily distance wrong. It overestimates how far I’ve walked, and when I go to check the distances I’ve walked each hour, these seem correct but the stated...

Resolved! Inspire 2 Screen too dim

I just noticed someone else is having the same problem. I've tried all of the same troubleshooting methods with no luck. Can I get assistance with this as well?

Inspire 2 screen too dim

The display on my Inspire 2 is so dim I can’t read the data on it. I have checked and found the dim display was on and turned it off and also changed the sleep mode. I have now rebooted the device but it hasn’t made the display any brighter. I did tr...

Inspire 2 screen flickering

The small icons (heart rate / steps etc) are continually flashing through them all and not staying on one! This uses the battery up super fast and is really quite annoying! I have tried rebooting it (pressing the 2 side buttons until the smiley face ...

Is the Inspire 2 no longer supported?

I haven't been able to sync my iphone with my Inspire 2 for weeks. I tried to reset the connection, but it keeps giving me an error: "Something Went Wrong" after I enter the code it gives me. I bought it used, but I don't think that's the issue, beca...

How do I find the serial number of my Inspire 2?

I cannot find how to locate my Inspire 2's serial number so I can get a warranty replacement. Google's online info on this has NO information on the Inspire 2. Help!!!!Moderator Edit: Clarified subject

Inspire 2 - Band quality

I got my first inspire 2 about two years ago for Christmas, that one died after I forgot to put the water lock on correctly before going into the ocean this summer. I kept the bands from the old Fitbit and ordered a new one. I used the new band that ...

Inspire 2 saying 'no internet connection'

Did anyone go through an issue like the Fitbit app shows " No Internet Connection" while trying to change watch faces or clock design, or the app on it?. Much appreciated if anyone could help me out. Thank you! Moderator edit: clarified subject.

Resolved! Stress management score stopped working

Inspire2 stress management score stopped working Thursday. Restarted device. App is up to date. Any thoughts?

Inspire 2 stopped tracking my breathing rate

Recently my inspire 2 has been recording my sleeping breathing rate as 22 to 24 breaths a minute, when it was usually around 14. There is no physical reason for this, I'm not ill and don't breathe this fast during the day unless I'm running. Why has...

Inspire 2 - my thoughts about Google taking over Fitbit

Now it no longer syncs with my android phone and trying to follow reset and settings is impossible. Google should spend less time trying to upsell Fitbit services and concentrate on fixing these stupid glitches. Not happy with Fitbit and will ultim...

Challenges

I heard sadly Fitbit doesn’t offer challenges among friends. Which other free apps can we use? That was the best feature. Also app is laggy. thanx Google for ruining the experience.

Resolved! Inspire 2 blank screen

My inspire 2 suddenly had a man running and a stopwatch which wouldn't stop. Took me ages to get off that and back to the clock face. Then I was unable to scroll and discovered it was water locked. No tapping worked. Tried a reset by plugging in and ...

New Inspire 2 is not tracking my steps accurately

I have just got a new Inspire 2 and completed our usual walk but steps are nearly 1,000 less than on old Alta and husband’s Strava. Can you help please? Moderator Edit: Clarified subject

Step counting going off on Inspire 2

In recent weeks, my Inspire counts steps as I'm walking and then backs them off - like penalizing me for too many steps. Any ideas? Moderator edit: clarified subject.

Inspire 2 blank screen

Hello, My Inspire 2 is working; it sends data to my phone app, but the screen is dark. There is no display setting in my app settings on the phone. When I try to restart it, nothing happens. I don't get the battery icon and smiley face when I put it ...

Inspire 2 won't connect to my phone anymore

I have been through nearly every single post on this site and I have tried everything three times - resetting app, resetting phone, clearing cache, clearing data from tracker, rebooting tracker, reinstalling the app, clearing Bluetooth to start fresh...

Resolved! Can't change the brightness settings of my Inspire 2

I have recently returned to using my inspire 2. The only problem last time I used it I was able to change the brightness, now can figure out how to change it back. I can't find it under settings. Moderator Edit: Clarified subject

Inspire 2 green light is continuously on

The heartrate green light on my Inspire 2 suddenly is continuously on. I do not mean continuously blinking, but continuously on solid green and drains the battery, that previously lasted several days, in a matter of hours. I have tried changing it fr...

Inspire HR blank screen

My inspire 2 stopped working yesterday after I tried to change its location to India from the Azerbaijan. The tracker didn’t show the local time in India. I also changed the clock appearance. After some time, the tracker started showing a black scree...

Inspire 2 won't stop buzzing

I updated the app yesterday. Inspire 2, iPhone. Since then, I now have a buzzing every time I move. Water lock not on, restarted, reset factory, changed clock face, Bluetooth on/off. Tried all the suggestions, nothing is working. Any ideas how to fix...

Water Walking and Inspire 2

I have an inspire too as part of a fitness and cancer study. As part of my regular routine, I walk against current in a lazy – river style pool. I can’t find water walking on the exercise tracker, nor can I find a way to do a shortcut for it. Checkin...

Inspire 2 is showing no data for sleep

Please can somebody help me? My Inspire 2 won't show my sleep data. It's syncing all other progress, steps, etc. but just not sleep. Moderator edit: clarified subject.

Fitbit still counts my steps during exercise activity, how do I fix this?

I use my fitbit inspire 2 to track my calories burned. I go dancing about 3x a week, and I wear my fitbit during this activity because I want it to track my heart rate, but I notice the fitbit will track my dancing hours as walking steps. i.e. it wil...

Syncing two watches at the same time

I understand that Fitbit won't allow two different devices at the same time to be stored on the same account. I intend to use my Google pixel watch just for running, especially since the battery doesn't last very long, but then use my inspire 2 as th...

Inspire 2 not responding

So the first thing that happened was that the button on the side stopped working. It’s not a physical button on the side of the Inspire 2, it’s a sensor, and it stopped responding just randomly, hadn’t done anything differently. The screen was respon...

Lost Inspire 2

Hello,I lost my Inspire 2, but it continues to show tracking. I don't know if someone found it and that's why it's tracking. How can I disconnect the device? It's not showing in my list of devices connected to Bluetooth. Do I just forget about it? I ...

Inspiere 2 data not showing in app anymore

My data is no longer showing in my app so after reading numerous posts, to troubleshoot I disconnected my inspire 2 from the app, “forgot device” in Bluetooth settings, deleted and redownloaded the app, and am trying to reconnect my device to the pho...

Familjekonto

Jag försöker skapa ett konto åt min son. Jag loggar in med hans googlekonto och får upp att jag som förälder måste skapa ett eget Fitbit och lägga till honom där. Jag skapar ett eget konto men kan inte lägga till honom eftersom jag inte är familjeadm...

Tracker shows activation date screen. How do I get back to regular screen

Tracker shows activation date screen. How do I get it back to regular screens?

Inspire 2 only syncs when I am connected to Wi-Fi

When I'm home with my home internet Fitbit updates my data to my program... When I'm not at home it doesn't update. I have data on my phone and therefore an internet connection but it doesn't do it when I'm not at home. I don't understand.Moderator E...

Inspire 2 stopped tracking sleep and exercise

Greetings! My Fitbit Inspire 2 was working fine for a long time, but in the past week (after my toddler played with my watch) it has stopped tracking both my sleep and exercise. It still syncs and tracks my steps, but where it used to automatically t...

Inspire 2 not tracking BR, HRV

My Inspire 2 is about 18 months old and no longer gives accurate sleep info. I get just Awake / Restless / Asleep lines instead of Rem / Light / Deep. And it does not feel accurate even at that. Also, it has stopped tracking BR and HRV (Breathing rat...

Inspire 2 repeatedly will not sync with iPad 10.

Fitbit repeatedly will not sync with iPad 10. Moderator edit: updated subject for clarity

Inspire 2 Stress Management Score Not Showing

My Fitbit is again not showing my Stress Score. Is anyone else having this issue?