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Inspire 2 screen too dim

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The display on my Inspire 2 is so dim I can’t read the data on it. I have checked and found the dim display was on and turned it off and also changed the sleep mode. I have now rebooted the device but it hasn’t made the display any brighter. I did try and alter the clock face a few months ago but that made no difference either. Is there anything else I can do please?

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Hi there, @DNFG. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen of your Inspire 2 is still too dim. I understand your concern, I will do my best to help you with this!

To better assist you, I suggest reaching out to our Support Team who will be able to take a closer look into this issue and provide further help. This form is only meant for you to use. Click here to get access to it. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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