Inspire 2 screen too dim

[MeMc2025]

Screen is so dim now, indoors and out. The is no Dim settings on the watch. Sleep is off. There is no brightness control in Settings on the App. I changed the clock face to give a larger/whiter text. Any 'grey' text is barely visible indoors. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @MeMc2025. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen of your Inspire 2 is still dim. I understand your concern, we are here to help you! 

I've seen you contacted our Support Team after posting here. Please keep an eye on your inbox, someone will reach out to you shortly so they can further assist you with this matter. 

Thanks in advance! 

[MeMc2025]

Response from customer care, was to check the Dim setting. Even though I have already stated there are no Dim settings. Not helpful 

[flitton]

Same here!!! Too dim… no help!

[MeMc2025]

I think it may be ~ since I stopped paying for premium!!! Sleep recording not very accurate since either. Shouldn't have to pay for Basic Functionality