Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot see steps on dashboard etc

Replies are disabled for this topic. Start a new one or visit our Help Center.

My dashboard on my phone and tablet cannot show the steps, sleep, active minutes, heart rate, and under it, it cannot show the other things. I am worried and I need advice and help as for I cannot see the main things on my dashboard. I also cannot sync my Fitbit with my phone making it not possible to receive phone messages and calls on my Fitbit. Some please help me and resolve my problems. Thanks 

Best Answer
0 Votes
6 REPLIES 6

Does your tracker show any data?

If you scroll back to previous days, does any data show in the past?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

It does show data form the past but only calories, female stuff, weight, water and weekly exercises. It doesn’t show my steps, active minutes, sleep, etc and if I scroll back to previous days it just shoes what I have mentioned what it shows. I cannot see the “inspire hr” button in the top left corner either.

Best Answer
0 Votes

Doesn’t *** sorry

Best Answer
0 Votes

If it is not showing the tiles for these data, scroll down to the bottom of phone dashboard to red "Edit" button and tap that.  That will show all the tiles available that you can add or remove.  After making change, be sure to click check mark at top right to save changes.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

Yes I have tried that but i cannot add anymore like I cannot add the steps back onto Thebes dashboard it doesn’t give me the option to. There is also not button at the top left corner pf my ibspire hr

Best Answer
0 Votes

You can see my recent post on my account “Davina Than” it shows the problem. Thanks 

Best Answer
0 Votes