help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Computer set up buggy

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-19-2020 20:31

‎06-19-2020 20:31

I am setting up a new fitbit Inspire HR on my computer for my daughter and when I get to the modal where you choose your product, Inspire HR is not there.  It may be below the fitbit one (I have seen in other videos that there may be a "more devices" link at the bottom), but the modal is not big enough to see, it cannot be resized and it does not scroll.  Super irritating!  Please QA your software

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-19-2020 20:37

‎06-19-2020 20:37

Hi @AmethystMay  there are certain requirements for computers to be compatible with the Fitbit. Which computer operating system do you have?

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes