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Countdown timer

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‎05-20-2022 07:41 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

‎05-20-2022 07:41 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

I used a Galaxy Fit before so it feels weird that the countdown timer turns off when I go back to the main screen. I was expecting that the countdown timer should still be active when I go to the main screen. How could I check the time and other info then? Do others have the same issue or is that really how this watch works?

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‎05-20-2022 08:25

‎05-20-2022 08:25

Hello @Ryue 

From what I understand this “was” a known issue but was addressed in a past Fitbit update. Look at this thread here: https://community.fitbit.com/t5/Charge-4/Charge-4-stopwatch-and-countdown-reset/td-p/4726395 With that said is your Fitbit App and your Inspire 2 using the latest firmware and version? I would check that first. If you find that you are indeed completely updated but your still experiencing issues id try restarting your Inspire 2. Look here to see how it’s properly done: https://help.fitbit.com/articles/en_US/Help_article/1186.htm You will NOT lose any data doing a restart. I did find a YouTube video that details the function of the countdown timer and how to properly set it here: https://m.youtube.com/watch?v=U_Ip88DlkJ8

 

😃 Please let me know if this indeed answers your question. Keep me posted 

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