Display too dim

[Csbanks94]

I don't know where to start- I never turned the dim screen on but I can hardly see the apps bc it's so dark. I ensured that the setting was not changed. The font seems to have also gotten smaller after the update. I can feel the device vibrating on my wrist. I tried rebooting it, to no avail. I don't know what to do but this device isn't even 6 months old and it's really disappointing. 

Moderator edit: subject updated for clarity

[DavideFitbit]

Hello @Csbanks94, welcome to the Fitbit Community forums. 

Thank you for sharing that you've been having trouble with the display of  your Fitbit device being too dim and confirming that you already tried a few troubleshooting steps.  

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

Let me know about the outcome. 

[Grandbaby]

David, I am also having this same issue with dim display. Can someone help me with this?

[Csbanks94]

Good luck. No one has reached out to me yet

[Csbanks94]

Good luck. Nobody has reached out to me yet. I hope someone reaches out to you