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Exercise calories inconsistent Inspire 2

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‎12-04-2023 05:54 - last edited on ‎12-12-2023 10:21 by Fitbit Moderator

‎12-04-2023 05:54 - last edited on ‎12-12-2023 10:21 by Fitbit Moderator

Ive had my Inspire 2 for only about 1.5 years and ONLY use it to track calories during cardio.

I get on the StairMaster, set my watch to stair climb .... Every day I do the exact same speed on the same machine. Some days it takes me 26 min to burn 250 calories and same days it takes 37 to 40 min. There must be a glitch somewhere. Can you please let me know if there is a fix for this??

 

Moderator edit: clarified subject.

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‎12-12-2023 10:20

‎12-12-2023 10:20

Hi @Kelseyh54. Welcome to the community forums.

Thank you for taking the time to share with me the situation with your Inspire 2. 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. Please, keep an eye on your inbox.

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