01-27-2020 12:29
01-27-2020 12:29
This morning when I went to set my log for my bike ride all the exercise choices except 'run' had been replaced with 'pilates'. Has anyone got a way of restoring the regular menu choices without losing data?? Cheers.
Best Answer01-27-2020 18:09
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-27-2020 18:09
Hi @Manray99 try restartingnthe Inspire HR several times and then try re settingnyour exercise shortcut preferences again in the app. If you cant restore them you will need to contact Suppprt
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer01-28-2020 16:29
01-28-2020 16:29
Thanks for the tip. I had tried that previously but to no avail. However, I tried again after reading your post and still no luck. I was going to contact customer support today but this morning it was functioning as it should!! go figure!!
Cheers
Best Answer01-28-2020 19:20
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-28-2020 19:20
🤣🤣thats life for you! Im glad it is working again, anyway.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer