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Firmware update terrible

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‎09-01-2022 04:23 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

‎09-01-2022 04:23 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

I updated the firmware a few days ago. Now the sleep isn’t tracking nor am I getting any active minutes. What’s the deal?  I restarted and it didn’t help. Will be giving away the Fitbit forever if these can’t be fixed. 

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‎09-02-2022 05:27

‎09-02-2022 05:27

Suggest reading some of the other threads.

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‎09-02-2022 05:47

‎09-02-2022 05:47

Its pretty bad isn't it.  I did the clear all the data under settings on the wrist band and that has solved the problem.  Interestingly I didn't actually lose all the data so that was good,

 

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