Fitbit App Not Grabbing Heartrate Info From Inspire HR During Meditation

[Katrinabina]

So, I had to get a replacement tracker a while back and, during that time, obviously, there was nothing to track my heart bpm. So, for instance, the app would tell me there was no heart rate info recorded after a meditation session.  Then, I got my new tracker, and it has been working fine - heart rate info gets tracked during walking and stuff like that. But, for some reason, it still does not track my heart rate info during meditation sessions - it still tells me to put on a device to track my heart rate, as if I don't already have it on and synced? It says no heart rate info was able to be tracked during meditation. This has happened every day since getting it replaced. Help!

[Joanna_2020]

This has started happening to me too. I’ve only had my inspire 2 for a week or so. Have you figured out a way to fix this?

[GGrice]

Just got my Inspire HR less than a week ago.  Tracked heart rate data during relax/mindfulness for first 3 days, then it stopped. Now it tells me exactly the same thing you wrote above

[Katrinabina]

No, I haven't found a solution yet...the only thing I started noticing is
that sometimes I will sporadically get a heartrate measurement during
meditation. Then it just goes back to not showing me for another while. 😕



Katrina Lee

[Katrinabina]

Yeah! You know, now that I think about it...I feel like it did work for a couple days but then randomly stopped tracking heartrate during meditation and now only tracking heartrate during meditation really sporadically... so weird...

[Luvilu]

Oh no, i wonder if this is a bug in the system.  It’s been happening to me too for the last few weeks.  Is there a way to contact Fitbit directly about this ... it’s obviously an issue since there are a few of us experiencing exactly the same thing 👍🏻

[Bluesmom]

I’m having the same issue. Have had my inspire for awhile. And love new mindfulness goal! around 10/18-19 it started saying it wasn’t detecting hr during meditation..But a few hours later it will show results. Probably a glitch and will be fixed with next update. I feel every new feature they offer takes a couple updates to get all the kinks out. It is disappointing not to see the results immediately.

[TwinksP]

Thanks for pointing this out. You are right! It does update heart rate stats after a few hours, even though just after the meditation is says “no heart rate available”. 

[RachH2011]

I’ve been having the same issue with my Inspire HR! I’ve never had issues tracking heart rate during exercise or throughout the day but for some reason during mindfulness sessions it keeps giving me the same “no heart rate detected” message in the app. But I can see in the dashboard that my device is still reporting my heart rate under the “BPM” section. So strange! I hope FitBit fixes this soon, it seems like a bug

[geekcuisine]

I got a charge 4 like a week ago and this feature has never worked for me

[judyr54]

After reading the posts below, I found that for those meditations when I don't get any info, if I click on Mindfulness and then go to the Your Journey tab and click on the heart icon underneath the meditation task, it will show me the graph of my heart rate and tell me my beginning and ending heart rate. I am not sure how long it takes to get there, because it's several hours since I did my last meditation, but at least I now know how to find the figures.

[EJHB]

Thanks for the tip, I can see my info after too. Odd that right after meditation it says that heart rate not captured, wear Fitbit etc. Glad I can at least see it eventually