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Fitbit Inspire HR time/day/steps incorrect.

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‎08-23-2020 20:18

‎08-23-2020 20:18

I just got a Fitbit Inspire HR a week ago and today it randomly changed time/day/steps/etc. 

 

I noticed around 8 pm that my fitbit was saying it was 6 pm. Further it showed that I had only walked 12 steps and that I had no active minutes. I checked the app on my phone and everything was normal. I synced it and ran the latest update but it still didn't fix the issue. It was as if the day had started over at 6 pm and everything was at 0 again (like it normally shows after midnight). 

 

Is this a common problem with Fitbit? I've only had this device a week and it is quite disappointing to already be witnessing issues. 

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Accepted Solutions

‎08-23-2020 23:22

‎08-23-2020 23:22

It reads it from your computer, phone or any Bluetooth device. If the time is off on one off them it could pick it you.

 

Restart and see what happens

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
1 REPLY 1

‎08-23-2020 23:22

‎08-23-2020 23:22

It reads it from your computer, phone or any Bluetooth device. If the time is off on one off them it could pick it you.

 

Restart and see what happens

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer