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Fitbit Inspire's screen is unresponsive

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‎07-22-2019 08:46 - last edited on ‎07-23-2019 11:14 by Fitbit Moderator

‎07-22-2019 08:46 - last edited on ‎07-23-2019 11:14 by Fitbit Moderator

Screen continues to be blank...feel slight vibration but nothing shows on screen.  According to app it's fully charged but doesn't sync .  Tried resetting, holding button for 5 secs & even more with no results.  Have only had no more than 2 weeks.

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎07-23-2019 02:24

‎07-23-2019 02:24

Hi @Honeywal I have flagged a moderator to come and help you

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-23-2019 11:13

In response to NellyG

‎07-23-2019 11:13

@Honeywal welcome to our Fitbit Community! Regarding the unresponsive screen issue that your Fitbit Inspire experienced, I was able to get in touch with our Support team and was told that they assisted you via phone. I'm glad to hear that a solution was provided.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Thanks so much for your help @NellyG!

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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