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Fitbit Inspire stopped tracking sleep

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‎07-24-2021 22:02 - last edited on ‎07-25-2021 11:06 by

‎07-24-2021 22:02 - last edited on ‎07-25-2021 11:06 by

My Fitbit is not tracking sleep anymore. It started doing this about a month ago. I have restarted it multiple times, switched wrists, sensitivity, wrist & on clip etc. I have tried the fixes in other posts but still nothing. I have used the begin sleep now in the app but it does not seem to accurately record data. I also do not remember to hit the begin sleep now in the app which is a pain. The battery seems like it is draining a lot faster lately as well. I had a Fitbit One for 7 years before that one stopped working. I love using it to record the steps and the sleep mode. I wish the One was still around. It seems like it is more accurate then the Apple Watch. I have had it over a year. If you could please help with a solution that would be great. Thank you.   

 

 

Moderator edit: subject for clarity 

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‎07-25-2021 11:08

‎07-25-2021 11:08

Welcome to the Fitbit Community, @Naumann.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation. I was able to see that you have already an open case with our Support team. I know they will be glad to help you out and provide a solution, please keep an eye on your inbox. 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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