help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart rate accuracy during workout

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-03-2020 06:58 - last edited on ‎05-08-2020 15:22 by Fitbit Moderator

‎05-03-2020 06:58 - last edited on ‎05-08-2020 15:22 by Fitbit Moderator

I've had the HR just over a year and in the last month or so noticed some very worrying patterns when exercising. Any other activity (other than running or walking) where my arm is not in a somewhat stationery position the HR tracker pretty much don't work accurately. Jumping from 210 to 98bmp in a matter of seconds an then not recording at all. Very frustrating.

It's literally demotivating me while trying to do HIIT exercises. Not exactly what you want in a sports watch.

Sort it out fitbit. Anybody else experience this?

 

Moderator edit: Subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-08-2020 15:21 - last edited on ‎08-05-2025 09:08 by Fitbit Moderator

‎05-08-2020 15:21 - last edited on ‎08-05-2025 09:08 by Fitbit Moderator

Hi @NathanVH, welcome to the Community Forums! Sorry for the delay in responding your post.

Thanks for bringing this to our attention and for the details that were shared in your post, I understand how frustrating this matter can be for you. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? Do you experience this issue with the exercises that were mentioned in your post or with any activity? If you haven't already done so, I recommend you check and try the steps from our help article: What factors can affect my heart-rate reading on my Fitbit device? and let me know how it goes.

I'll be around, let me know if you have any additional questions.

Best Answer
0 Votes