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Help needed - How do I get a return authorisation

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‎09-07-2019 04:30

‎09-07-2019 04:30

Had Inspire just over Inspire3 months now battery goes from 100% to 0% in 2.5hrs. soft reset and systems reset completed and all settings turned off. Clearly not right so how do I get return authorisation to send it back. 

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‎09-07-2019 05:06

‎09-07-2019 05:06

You need to contact customer support via contact.fitbit.com 

 

Note that fitbit's warranty provides only for a replacement in the event of a defect and not a refund. 

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