help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hourly 250 steps differ on app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-15-2022 12:34 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

‎03-15-2022 12:34 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

Hi there. My Fitbit shows 9 hours with 250 steps which is correct but the app shows only 6 out of 9. Why? Thanks.

Best Answer
Labels:
1 REPLY 1

‎06-15-2022 15:31

‎06-15-2022 15:31

I'm not sure which phone, or which board to move your app related question to @Happylatte. but yes this has been a topic in the past. However in not sure on which OS. 

What do you see on fitbit.com 

Best Answer
0 Votes