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How can I email customer support?

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‎03-26-2024 20:01 - last edited on ‎03-27-2024 14:09 by Fitbit Moderator

‎03-26-2024 20:01 - last edited on ‎03-27-2024 14:09 by Fitbit Moderator

Is there anyway I can just email support?/

Moderator Edit: Clarified subject

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‎03-26-2024 20:06

‎03-26-2024 20:06

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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