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How do you identify which model inspire I have?

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‎11-09-2023 06:37 - last edited on ‎11-09-2023 07:52 by Fitbit Moderator

‎11-09-2023 06:37 - last edited on ‎11-09-2023 07:52 by Fitbit Moderator

Hi there, 

my strap on my inspire has recently broken and I’m looking to replace it. However I’m not sure which model I have as in Inspire or inspire 2? On the app it just says inspire? Thanks 

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‎11-09-2023 07:59

‎11-09-2023 07:59

Hi @angiebilliet. Welcome to the Fitbit community.

Thank you for sharing the inquiry regarding your device. 

If your device is already connected to the app, I'd recommend you open the app, go to the top left corner on the dashboard, tap on the phone and device icon: Here, you should find the device connected to your account with its model name.

If your device is not connected yet, please go to settings and try to find device info. 

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