How to activate Inspire 2 reminders?

[olive114]

how do I get my new Inspire2 to do vibrate reminder to move every hour (250 steps reminder)? My Flex2 does all I wanted but strap so broken I got a new Fitbit-Inspire was closest to Fles2 that I could see but I have great problems getting on to exercise and then off again, xx

Moderator Edit: Clarified subject

[mmagee16]

I have the same problem.  Have you had any response on how to fix it?  I can't get through to the Fitbit help center.

[Charleeann]

I have the same problem

[SunsetRunner]

Hello @olive114 , @Charleeann  and @mmagee16 

If you're not receiving notifications or reminders please make sure that DND and Sleep mode are turned off in quick settings. You will not receive vibration or notifications if they are turned on. To access them, press and hold both buttons. 

Also make sure that your tracker isn't in the clip mode by checking its settings as this will disable all notifications. When Inspire 2 is set to On Clip mode certain features are turned off, including heart-rate tracking, automatic exercise tracking, and Active Zone Minutes. Put it in on wrist mode. 

😃Maybe that will help. I hope this answered your question. Please let me know

[Charleeann]

It worked! Thank you

[SunsetRunner]

That’s awesome news @Charleeann!! 😃 I’m super happy I could help. Enjoy the rest of your weekend and as always Happy Stepping! 

I hope this works for you @olive114 and @mmagee16 as well. 😃 Please keep me posted

[mmagee16]

Thank you for your advice.  I am unable to find how to check DND or Sleep mode.  Where can I find those settings?  Thx!

[SunsetRunner]

Hello again @mmagee16 

You will find both the DND (do not disturb) and the sleep mode of your Inspire 2 by pressing and hold the buttons on Inspire 2. This is where your quick settings are located. Tap a setting to turn it on or off. When you turn off the setting, the icon appears dim with a line through it.

This link will provide you with more information: https://help.fitbit.com/manuals/inspire_2/Content/manuals/html/Navigate%20Device.htm?Highlight=Sleep...

Just for future reference here is the link to the Inspire 2 Manual: https://help.fitbit.com/manuals/manual_inspire_2_en_US.pdf. It’s full of great information that will come in handy to help you navigate through your Fitbit. 

😃 Let me know if you find it and if it helps with your notifications issue 

[olive114]

Hello and thank you for your help with my Inspire2. None of the ways worked-I could get on to cycle but not off again for a couple of days and the vibrating reminders just would not work-got my daughter on to it, she spent a fair while and came to the conclusion it was faulty so got my money back and she found me an unused Flex2 for nearly the same price so I got that as I got/get on very well with that one. xx xx