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How to request a refund

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‎06-07-2020 05:50

‎06-07-2020 05:50

I have only had my Inspire for a week or so and it keeps saying that I have done swimming as exercise when I haven’t, plus doesn’t always correctly track workouts when I have done them, either tracking part of it or not at all. 

How would I get a refund? 

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‎06-07-2020 09:29

‎06-07-2020 09:29

Hi @Dillane  fastest way is to return it where you purchased it. If you got it from Fitbit.com, Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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