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I'm having difficulties syncing to my device

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‎03-23-2019 20:37 - last edited on ‎07-04-2020 19:45 by Moderator Alum

‎03-23-2019 20:37 - last edited on ‎07-04-2020 19:45 by Moderator Alum

I have bought a new Fitbit Inspire HR. The problem I m having difficulties synch to my device, kindly help

 

 


Moderator edit: subject updated for clarity

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‎03-23-2019 23:07 - edited ‎03-23-2019 23:57

In response to WendyB

‎03-23-2019 23:07 - edited ‎03-23-2019 23:57

Yes. My iPhone is iPhone7 with iOS 12.1.4

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‎03-23-2019 22:57

‎03-23-2019 22:57

Is your phone on the supported list? If not some things will not work correctly

Supported Phones

 

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Wendy | CA | Moto G6 Android

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‎03-23-2019 23:07 - edited ‎03-23-2019 23:57

In response to WendyB

‎03-23-2019 23:07 - edited ‎03-23-2019 23:57

Yes. My iPhone is iPhone7 with iOS 12.1.4

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‎03-23-2019 23:59

In response to heavyblues1970

‎03-23-2019 23:59

Yes. My iPhone is iPhone7 with iOS 12.1.4

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‎03-24-2019 00:01

In response to heavyblues1970

‎03-24-2019 00:01

No solution yet. I want a concrete answer on my query. 

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