Incorrect map with Connected GPS tracking

[Jay30]

Hi

Does anyone get GPS tracking that appears to be all over the place?

My Inspire HR was connected to my Samsung S9 which had the GPS on.

I don't get this if I use strava through my phone but the Fitbit tracks all over the place 

Does anyone have this problem or a solution?

Thanks

Moderator edit: Subject for clarity

[YojanaFitbit]

Hey @Jay30 nice to see you around. Thanks a million for reporting the issues with your Connected GPS tracking on your Samsung S9.

Sorry to hear that you're not able to see the correct details of your runs on the Fitbit Dashboard. We’re aware of it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

We appreciate your patience and look forward to getting you back on track.

Please let us know if you have any other questions.

[vasc]

I have a Galaxy S7 - Inspire HR.  Same type of issue.  The GPS map is "close" but the distance is way off.  On a 2.5 mile run (known course and my wife was logging through Runkeeper) the Fitbit app logged 1.92 miles.  Additionally when I do a manual exercise I get a map but no avg bpm for the exercise.  If I let the Fitbit auto-recognize the exercise I do not get a map but I get  avg bpm for the exercise.

[Jay30]

It's crap.

I'm having to use my Garmin bike computer when walking to get an accurate distance and a map that doesn't look like a Chinese throwing star.

I have to load from Garmin into Strava and then across to Fitbit.

Obviously by doing it this way I dont get the map in Fitbit but at least I get it in Garmin and Strava.

The annoying thing is that I was given the Fitbit by my wife so that I wouldn't need to have the Garmin with me on walks.

The Fitbit is a nice idea but very flawed.

I think next time I'll be gettin a Garmin watch.

[SunsetRunner]

I am having the same problem with my inspire and Samsung s8.  Did a 4.5 km. hike today and it said I did 18 km.