Inspire 2 blank screen

[Pagnutti]

• My Fitbit on my arm has a black screen I think I locked it how do I unlock it

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Pagnutti. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2.

As a first approach, please restart your Inspire 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope this helps. 

[adomanim]

It definitely has charge as the the bottom part is still flashing green and it's still syncing with my phone but the screen is completely blank (black). When I hold the button down it does vibrate like its turning on.

 9apps  showbox 

[Pagnutti]

Thank you for your reply it is working now

[MarreFitbit]

Hi there, @adomanim. Thanks for stopping by in the Community Forums. I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.