05-20-2024
17:30
- last edited on
05-21-2024
08:28
by
MarreFitbit
05-20-2024
17:30
- last edited on
05-21-2024
08:28
by
MarreFitbit
My Inspire 2 is fully charged, cleaned and synced with the app. I have restarted it more than 5 times. The green light on the back is lit. Nothing will show up on the screen.
Moderator Edit: Clarified subject
05-21-2024 08:30
05-21-2024 08:30
Hi there, @Laurie1231. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen of your Inspire 2 is still blank. I will do my best to help you with this!
As a first approach, I'd recommend the following steps:
If the above doesn't work, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
05-21-2024 08:43
05-21-2024 08:43