04-16-2024
12:28
- last edited on
04-22-2024
09:04
by
MarreFitbit
04-16-2024
12:28
- last edited on
04-22-2024
09:04
by
MarreFitbit
inspire 2 broken at point band attaches; band won't attach. In another forum I saw that others had the same problem. It's not the band, it's that the band won't stay attached because a tiny piece of plastic broke off the Inspire.
Moderator Edit: Clarified subject
04-16-2024 16:16
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-16-2024 16:16
@Marianehall59 on Amazon there are replacement bands like this that work in situations like yours. There are several styles available, so you may be able to find one that you like.
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
Best Answer04-17-2024 00:43
04-17-2024 00:43
It’s the tracker that is broken a bit has broken of where the strap connects to the fit bit .
04-17-2024 07:40
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-17-2024 07:40
Welcome to the community forums @Marianehall59.
Thank you for sharing the inquiry about the situation experienced with your Inspire 2.
While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox.
Thanks @alexthecat for being here to help.
Best Answer04-17-2024 10:33
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-17-2024 10:33
@Marianehall59 I understand that. I'm saying that you may be able to find a band that encapsulates the pebble, so that it is not necessary to use that broken attachment point.
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
Best Answer