help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 not synching

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-07-2023 16:49 - last edited on ‎12-30-2023 13:30 by Fitbit Moderator

‎12-07-2023 16:49 - last edited on ‎12-30-2023 13:30 by Fitbit Moderator

Since updating my Inspire, I have not been able to synch without removing my device and adding it back in. Time and battery consuming. Is this occurring for anyone else? Advice to correc? The Inspire has been such a disappointment after having two Ones.

 

Moderator edit: clarified subject.

Best Answer
Labels:
2 REPLIES 2

‎12-29-2023 23:25

‎12-29-2023 23:25

I am having similar issues. Customers service advice was to get a new Fitbit as mine was out of warranty. Incredibly disappointing. 

Best Answer
0 Votes

‎12-30-2023 13:19

In response to Kittend

‎12-30-2023 13:19

Welcome to the forums @DeeMT @Kittend 

Thank you for sharing the details about the inconvenience with your devices. I'm sorry to know that. 

f you haven't done so already, please try the following steps that have been useful for other users: 

  • Force quit the Fitbit app. 
  • Turn Bluetooth off and on. 
  • Open the Fitbit app and sync again

In addition, I recommend that you try restarting the device following the steps listed in this article: How do I restart my Fitbit device?

If you're still having any issues, let me know if you already tried all the steps listed here to resolve syncing problems, and make sure to check the compatibility requirements listed here and to keep the Fitbit app updated to the latest version available. 

Best Answer
0 Votes