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Inspire 2 not tracking

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‎02-02-2023 10:17

‎02-02-2023 10:17

Hi. I bought three Inspire 2 trackers for Xmas. Both set-up normally initially but in a few days onwards stopped tracking... Sleep, heart rate, etc. I don't know what to do. Restarting, re-doing the set-up, nothing helped. Waste of money and embarrassing gifts. Can I please get advice/help? Thank you.

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‎02-02-2023 10:39

‎02-02-2023 10:39

Check 'Quick Settings' and make sure didn't get set to ''On Clip'.

 

JohnnyRow_0-1675363075755.png

 

JohnnyRow_1-1675363151546.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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4 REPLIES 4

‎02-02-2023 10:39

‎02-02-2023 10:39

Check 'Quick Settings' and make sure didn't get set to ''On Clip'.

 

JohnnyRow_0-1675363075755.png

 

JohnnyRow_1-1675363151546.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎02-06-2023 13:22

In response to JohnnyRow

‎02-06-2023 13:22

Very helpful! Thanks 

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‎02-07-2023 02:53

In response to JohnnyRow

‎02-07-2023 02:53

Hi, thanks, where can I find these settings?
Best Answer

‎02-07-2023 06:02

In response to DesG13

‎02-07-2023 06:02

@DesG13  Look at the top diagram I posted with the caption above it, reading "press and hold the buttons on the Inspire 2"

and the diagram below shows "press and hold" with :02 pointing to the 2 sides.

 

Inspire 2 manual (pdf) 

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer