help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 screen blank

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-06-2022 12:54 - last edited on ‎12-18-2022 22:36 by Fitbit Moderator

‎04-06-2022 12:54 - last edited on ‎12-18-2022 22:36 by Fitbit Moderator

Hi,

 

My Inspire 2 screen has gone blank. My really helpful husband has tried following the steps to restart the device (get the smiley face then goes blank again), and he has also tried changing the clock face.

 

Can you please help?

 

Thanks,

Mo

 

 

Moderator edit: format

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-07-2022 10:19 - last edited on ‎06-20-2023 06:57 by Fitbit Moderator

‎05-07-2022 10:19 - last edited on ‎06-20-2023 06:57 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @MoChr. 

Thank you for sharing all these details about the inconvenience you've been having with your Inspire 2 and for confirming that you already tried a few troubleshooting steps. 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've sent you some instructions. In this case, they will let you know how to proceed. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes