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Inspire 2 strap

‎04-12-2026 23:31 - edited ‎04-12-2026 23:32

‎04-12-2026 23:31 - edited ‎04-12-2026 23:32

It seems every FitBit strap has a predesigned point of failure. On the Inspire 2, this is at the buckle. 

We received two brand new Inspire 2s less than a year ago. My partner has an Apple Watch so didn't use hers. The strap on mine failed at the buckle after about 6 months. I then used her strap, but that failed within a further 5 months. Two brand new straps that failed at the exact same point (the buckie end) within months of each other? 

This kind of cynical built-in obsolescence is shameful, and seems to be a feature of Fitbits, as failing straps were also an issue of my old Alta HR and Inspire HR.

I assume both these watches are still under warranty so how can I get them to send me replacement straps? I'm absolutely furious with Fitbit for this. 

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‎04-13-2026 06:08

‎04-13-2026 06:08

Hi @tesb and welcome back to the forums. 

I appreciate your message, and I'm sorry to hear about this situation regarding the straps of your Inspire 2. This is definitely not the experience wanted for our customers, and I totally understand your feelings about it. 

Please follow this link to contact support, since they have the proper tools in order to find your options: Contact us, and fill out the required information. In step 3 you'll be able to choose the contact option that suits you best. 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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‎04-21-2026 07:02

‎04-21-2026 07:02

I can fully support this comment. My strap's point of weakness seems the wrist anchor point, especially if I sleep with it.

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