Inspire 2 won't charge

[CarKet]

I bought my Fitbit in June of 2021. It wont hold a charge. I have tried using all outlets at my work and my co workers charging blocks. Does anyone have any other suggestions short of throwing it out.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @CarKet. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out. 

In addition to the steps you've done so far, I'd recommend taking a look at the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging?

Hope that helps. 

[CarKet]

When I try to charge my Fitbit it becomes warm yet does not get a charge. I am  now worried about trying anything more as I believe it is a defective product. My fitbit worked for exactly 6 months. 1 week outside of the 6 weeks it does not work. I am now looking into trying to return it for the same model.
Thank you

[MarreFitbit]

@CarKet I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

While you reach out to our team, please do not try charging or restarting your watch anymore until you receive assistance from our team.