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Inspire 2 won't sync my steps

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‎10-23-2022 08:40 - last edited on ‎12-18-2022 21:01 by Fitbit Moderator

‎10-23-2022 08:40 - last edited on ‎12-18-2022 21:01 by Fitbit Moderator

Doesn't reguster daily steps seems to accumulate then disappears next Day charging ok wrong time showing up and not syncing properly

 

 

 

Moderator Edit: Clarified subject

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‎10-24-2022 02:48

‎10-24-2022 02:48

Hi, @MarieTherese , your Fitbit will show the correct time and update your steps if you get it syncing.  The first step is usually to give your Fitbit a restart.  Instructions are here .  Immediately after the restart please try to force a sync.  Sometimes you need to repeat the restart a couple of times before it syncs.  

If the restart does not work after a few tries then please work through the steps described in this help article .

 

I hope this helps.  Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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