help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 won't sync or pair - my solution

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-15-2023 15:22

‎08-15-2023 15:22

I don't need help anymore but I wanted to share my solution in case anyone is researching a fix for why their Inspire 2 won't connect.

I did everything: restart phone, restart Inspire 2, turn bluetooth on and off, uninstall/reinstall app, turn off wifi, etc. The trick for me was to Clear User Data from the Inspire 2 itself. Once the user data was cleared it was able to pair to the app again and sync without issue. Might want to back up your data through your Google account first to be safe.

Best Answer
Labels:
1 REPLY 1

‎08-16-2023 11:33

‎08-16-2023 11:33

@Nasfat Welcome to the Fitbit Community. 

I'm glad to read you sort this out, also thanks for sharing with us the steps you took to get this situation resolved. I'm pretty sure it would be helpful for other users that are facing the same issue. 

Best Answer
0 Votes