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The step count on the friends list is unavailable

ANSWERED

‎05-12-2026 04:00 - last edited on ‎05-14-2026 07:52 by Fitbit Moderator

‎05-12-2026 04:00 - last edited on ‎05-14-2026 07:52 by Fitbit Moderator

The step count for both my friends are suddenly showing as unavailable. Any suggestions? 

Moderator Edit: Clarified subject

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‎05-13-2026 14:01

‎05-13-2026 14:01

@Duchyfarm as part of the transition from the Fitbit app to Google Health, certain social features have been temporarily paused for a few weeks. You'll be able to see your friends' steps again after that. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

View best answer in original post

Best Answer
1 REPLY 1

‎05-13-2026 14:01

‎05-13-2026 14:01

@Duchyfarm as part of the transition from the Fitbit app to Google Health, certain social features have been temporarily paused for a few weeks. You'll be able to see your friends' steps again after that. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

Best Answer