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Inspire HR - 001 error

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‎08-09-2022 03:48

‎08-09-2022 03:48

My fitbit Inspire HR went dark 3 days ago and hasn't worked since. Put it on the charger and had smiley face appear and then fade away. Did a reset, nothing happened. Left it on charger and next error 001 appeared. Tried several more resets. Plenty of smiley faces, but still went blank afterwards. Please help. 

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‎08-11-2022 04:08

‎08-11-2022 04:08

Hi, @RICHARST , usually a restart, as you have tried, will resolve this issue.  If trying several restarts does not help, then I would suggest getting in touch with Fitbit Customer Support on Contact.Fitbit.com .  They will be able to advise you further.

Sense, Charge 5, Inspire 2; iOS and Android

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‎08-11-2022 08:41

In response to Julia_G

‎08-11-2022 08:41

Thank you, I will do that.
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