Inspire HR: Sleep tile missing from the app

[DebbieBT]

Hi I've had my Inspire HR one week and the sleep icon and data has disappeared from the app. My Fitbit shows how much I slept last night so I know it has tracked my sleep but on my Android phone there's no way of accessing the data. It was all fine till yesterday.

Moderator Edit: Clarified subject

[RicardoFitbit · Accepted solution]

Hello @DebbieBT, welcome to the Community Forums.

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know which mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:

1. Force quit the Fitbit app.
2. Uninstall the app from your mobile device.
3. Make sure that the OS version of your phone is up to date.
4. Reboot your mobile device.
5. Reinstall the Fitbit app.
6. Login using your account credentials.

After following the above steps, please check the information that's specified on: How do I add, remove, or rearrange tiles on my Fitbit app dashboard? and let me know if the issue persists.

Looking forward to your reply.