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Inspire HR Synching

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‎11-15-2021 11:04

‎11-15-2021 11:04

Hi, my Inspire HR seems to stop synching regularly.  Unsure why this keeps happening.  It will read on my cell, "Sync is taking a while. Sit tight..."  The progress line gets to a little less than half then the message, "Couldn't sync your Inspire HR."  So frustrating.

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‎11-15-2021 17:34 - edited ‎11-15-2021 17:34

‎11-15-2021 17:34 - edited ‎11-15-2021 17:34

@B3rd A warm welcome to the Community! Thank you for your message and information. 

 

Make sure that you have installed the latest Fitbit app

Please follow these steps, you have already done some, but the order is important:

 

  • Restart your Inspire HR
  • Please on the mobile phone, go to Settings> Bluetooth, and remove all connections that are there with the tracker. (Forget, ignore or unpair the device depending on the version of the mobile phone's operating system)
  • Turn off the bluetooth and restart your phone. (switch off and on again).
  • When the phone is back on, turn the bluetooth on again, but DO NOT try to connect to the tracker from here.
  • Go to the app. From here, try to set up the tracker as a new device.

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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